Turbo Chef Technologies i5 service manual YES YES no

Page 64

Troubleshooting:

Food Not Cooking Properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the problem occur for all

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

programmed recipes? For example, are all

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

recipes undercooked/overcooked/etc.?

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are there any fault

 

 

Troubleshoot the

 

 

 

 

 

 

 

 

 

Is the food item in the

 

codes present? See page

 

 

fault(s) using the steps

 

 

 

 

 

 

 

 

 

 

 

correct starting state

 

 

 

 

 

 

 

 

 

 

 

37.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on pages 37-44.

 

 

 

 

 

 

 

 

 

 

 

(e.g., frozen, fresh, etc.)?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the menu part number and

 

 

 

 

 

 

 

 

 

 

 

 

 

Ensure the food item

 

Is the oven rack posi-

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

revision correct? Verify with

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is being properly

 

 

 

customer or contact

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

tioned correctly (upper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

stored/prepared

 

 

 

TurboChef Customer Service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

vs. lower position)?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

before cooking.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the correct amount

 

 

 

 

 

 

 

Contact Customer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Place the oven rack in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of food (portion)

 

 

 

 

 

 

 

Service to obtain the

 

 

 

 

 

 

 

 

 

 

 

 

 

correct position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

being cooked?

 

 

 

 

 

 

 

correct menu and load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

it to the oven.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ensure that the correct

 

Is the food item being prepared correctly

 

 

 

Is the menu part number and

 

 

 

 

 

 

 

 

amount is being

 

 

and consistently? For example, bread cuts

 

 

 

revision correct? Verify with

 

 

 

 

 

 

 

 

 

cooked - not more or

 

are straight and not “V” cuts, meat is

 

 

 

customer or contact

 

 

 

 

 

 

 

 

 

 

 

 

 

 

less than the recipe

 

 

sliced at correct thickness, pizza dough is

 

 

 

TurboChef Customer Service.

 

 

 

 

 

 

 

 

 

specifies.

 

 

correct consistency, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

47

YES

YES NO

Replace the control board (page A-8).

Does the problem occur EVERY time the food item is cooked?

Troubleshoot the fault(s) using the steps on pages 37-44.

NO

YES

YES

Are there any fault codes present? See page 37.

NO

Ensure that the food item is properly prepared.

TROUBLESHOOTING

Image 64
Contents Accelerating the World of Cooking TM Page For further information, call 800.90TURBO Page Table of Contents Edit Mode Oven SystemsRTD Troubleshooting Oven Schematic Appendix Replacing Oven ComponentsGeneral Safety Information Reducing Fire RiskGrounding Instructions Power Cord ReplacementRF Interference Considerations Specifications and Installation Dimensions Theory of OperationCertifications Oven ConstructionSingle Phase Electrical SpecificationsMulti Phase Unpacking Instructions Lifting and Placing the OvenOptional Installation Items Installation Near Open Heat SourceVoltage Selection 32.0 813 mm This page intentionally Left blank Daily Maintenance Remove and Clean the Wire Rack Remove and Clean the Lower JetplateRemove and Clean the Lower Air Diverter Clean the Oven InteriorClean and Dry the Oven Door Reinstall ComponentsClean the Drain Pan Clean the Oven ExteriorOven Controls and Cooking Oven Controls Mode 1 Oven Off CookingMode 2 Temperature Select Mode 3 Warming UpMode 4 Soak Mode 5 Ready to Cook or IdleMode 9 Cook More Mode 7 CookingMode 8 Remove Food from Oven Mode 10 Cooling DownOverview of the Info Mode Viewing the Fault LogViewing the Service Numbers Viewing Cook Counter/Time LogsInfo Mode Resetting the Oven Setting the LanguageSetting the Date/Time Turning Oven Options On/OffTest Mode Testing Oven Parts Test Mode Status IndicatorsTest Mode Fault Log Test Mode Turning On/Off Diagnostic ModeTest Mode Self Test Test Mode Manufacturing ModeMicrowave Power Test Microwave Leakage TestChanging Temperature Measurement Setting Erase/Default Oven SettingsLoading a Menu Serial Number EditUpdating the Software Inserting Smart Card/USB DeviceEdit Mode Overview of the Edit Mode Single vs. Multiple Temperature ModeChanging Set Temperatures Changing Food Group/Recipe NameChanging Recipe Settings This page intentionally Left blank Oven Systems Convection System Troubleshooting Convection System Removing/Reinstalling the Oven DoorAdjusting the Oven Door Oven DoorOven Systems Adjusting the Door Switches Interlock SwitchesHinges and Counter-Balance Assembly Measuring RF Leakage for Microwave Safety = Loosen = Tighten = Loosen Slightly StepTroubleshooting Survey Meter PlacementTesting a Capacitor Wiring the Filament TransformersMicrowave System CapacitorsWiring the High-Voltage Transformers Testing a Filament or HV TransformerHigh-Voltage Transformers High-Voltage DiodesTesting a High-Voltage Diode Magnetrons Testing a Magnetron for an Open/Shorted FilamentWave Guides Control System Power Supply High Limit ThermostatMagnetron Thermostats Relay K1 FilamentWire Harness Relay K7 Magnetron Cooling FanRelay K8 Stirrer Motor Smart Card ReaderFiltering System Catalytic ConverterDrain Pan Air FilterTroubleshooting Overview of Troubleshooting Fault Code DescriptionsF7 RTD Open Fault Code Troubleshooting BelowNo YES Is the K6 mechanical Replace the F3 or F4 Are both cooling fans rotating? Yesno Non-Fault Code Troubleshooting Does the keypad beep when YES YES no Did you use a smart card or USB Smart Card Verify the USB device is Is the connection from Troubleshooting Oven Schematic Delta WYE This page intentionally Left blank Appendix Replacing Oven Components Comprehensive Table of Oven Components To Replace This First Remove This2APPENDIX Replacing Oven Components Replacing Items No Cover Removal Required Figures A-1, A-2 16 17 Figure A-1 No Cover Removal RequiredReplacing Items Opening Top Cover Required Figure A-3 4 5 11 12 13 15 16Cover, Top I5-9243 13 14 15 Figure A-4 Removing Top Cover RequiredFigure A-6 Top Cover Detail Qty Figure A-7 Removing Left Side Cover Required Replacing Oven Components I5-9316 Screw, 10-32 x 3/8 lg, PFLH, 100 Deg, SS 101401 qty Oven Components For service or information
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