Avaya 1600 Series, 16-601443 manual Error Conditions

Error Conditions

The 1600 Series IP Telephones support a feature called Unnamed Registration. Unnamed Registration allows a telephone to register with the Avaya Media Server without an extension, assuming the Avaya Media Server also supports this feature. To invoke Unnamed Registration, take no action. Allow the Extension... prompt to display for 60 seconds without making an entry. The telephone automatically attempts to register by means of Unnamed Registration. A telephone registered with Unnamed Registration has the following characteristics:

●only one call appearance,

●no administrable features,

●can make only outgoing calls, subject to call server Class of Restriction/Class of Service limitations, and

●can be converted to normal “named” registration by the user entering a valid extension and password (that is, logging in).

Note:

Unnamed Registration requires administration on the Avaya Aura Communication Manager system.

You can also administer the telephone to avoid unnamed registration and remain unregistered if no extension and password are provided. For more information, see UNNAMEDSTAT in Table 8.

For more information about the installation process, see the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide.

Error Conditions

Assuming proper administration, most of the problems reported by telephone users are likely to be LAN-based. Quality of Service, server administration, and other issues can impact user perception of IP telephone performance.

The Avaya 1600 Series IP Deskphones Installation and Maintenance Guide covers possible operational problems that might be encountered after successful 1600 Series IP Telephone installation. The following User Guides also contain guidance for users having problems with specific IP telephone applications:

●Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide, Document Number 16-601444.

●Avaya 1608/1608-I IP Deskphone User Guide, Document Number 16-601446.

●Avaya 1616/1616-I IP Deskphone User Guide, Document Number 16-601448.

●Avaya one-X™ Deskphone Value Edition 1600 Series IP Telephones BM32 Button Module User Guide, Document Number 16-601450.

Issue 5 April 2010 19