Answering calls, InhaltContents | Avaya T3 (IP) Comfort specs

Making calls as usual

Answering calls

You can lift the receiver and speak with the caller in the normal way.

If another subscriber within your system receives a call, you can divert the call to your phone (pick-up call).

It is also possible to answer calls using the handsfree key and then to telephone with the receiver on-hook.

You can set your telephone to activate handsfree mode automatically when it recei- ves an internal call. You will not need to lift the receiver, but can immediately start speaking to the caller (Automatic handsfree when called (→ p. 84)).

It is also possible to put calls on hold instead of answering them immediately. This allows you to complete any operating procedures you have already started (e.g. editing a phone book entry).

You can divert any incoming external calls to a preconfigured call forwarding station (call forwarding).

InhaltContents

When you receive a call (→ p. 19)

If another telephone receives a call (pick-up call) (→ p. 19)

Answering a call for a partner (→ p. 19)

Call during a conversation (second call) (→ p. 19)

Call during a programming procedure (→ p. 20)

Call forwarding (→ p. 20)

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Avaya T3 (IP) Comfort manual Answering calls, InhaltContents

Contents

T3 IP Comfort connected to Integral Contents Menu overview 131 Declaration of conformity T3 Important notesWhich systems can you connect your telephone to? Declaration of conformity T3 IP Software License License Types Which system is your IP telephone connected to? T3 IP Hints for the location of the phone Additional functions RepairsWhat you should definitely read Telephoning made easy Important notes Your T3 IP Comfort at a glance All keys at a glance Selecting functions from the menu Cancelling or exiting an actionBasic rules of operation Display helps you What is shown on the idle display? Status messagesDisplay keys Display keys in several levels Entering text Example Putting the telephone into service T3 IP only ContentsInhalt Connecting the telephone and logging in T3 IP only Modifying language for the log-in procedure and IP settings Logging off from telephone InhaltContents Answering calls Answering a call for a partner If you receive a callIf another telephone receives a call pick-up call Call during a conversation second call Call during a programming procedure Call forwarding Calling someone Making calls within your telephone system Calling outside your telephone system Presenting yourself with specified call numbers Making a call with one key stroke Event of a busy signal auto callback RedialRedialling a call number Cutting in on another call cut-in Deleting automatic callbackCallback, line Call waiting Direct access tone dialling Dtmf Anonymous call Establishing several connections Switching between two external callers brokering Consultation during a call Refer-backForwarding callers Conference connecting a subscriber to a call Forwarding a second caller Conference connecting a party to a call using refer-back Interconnecting conference partnersExpanding conference to include another participant Conference, ending Making calls without the handset Handsfree continuing the call using the receiver Making a call with the handset on-hook handsfree Handsfree ending a call Tips for handsfree monitoring and handsfree calling Using the call list Symbols in the call list Meaning Selecting an entry from the call list Deleting an entryDeleting all entries Deleting entries automatically Protecting individual entries from automatic deletion Receiving calls with call divert set up Additional entries in the call list Routing calls Diverting calls for your telephone Scroll to the immediately after time, on busy menu item Routing calls to your telephone Diverting calls for another telephone Signalling calls on two telephones twinning Deactivate call divert/twinning Changing call divert/twinning remotely Dialling the subscriber whose call routing is to be changed Routing calls Bundle diversion Changing bundle diversion Using the phone book Phone book consists of a central and a personal section Entering a new number in your individual phone book Dialling an entry from the directory Editing entries in the phone book Saving redial numbers in the phone book Saving a call list entry in the phone book Entering new numbers in the general phone book Setting reminders appointments Viewing an appointment Entering an appointment for today Entering a one-off appointment Entering a recurring appointment Switching off appointment signal Setting appointments for othersDeleting an appointment Viewing charges Viewing the total charges for a line Viewing the charges for the last callViewing the total charges for a subscriber Viewing total of all charges Switching the charge display to local currency Deleting call charges Locking the telephone Changing the PIN Personal Identification Number Locking the telephoneUnlocking the telephone Sending and receiving messages Viewing and deleting received text messages Writing and sending your own text message Writing a text message for an internal caller Announcement Announcement to called subscriberReplying to an announcement Outside business hours night service Telephoning with partners Calling partners Information about partners on display keys Activating partner beep Setting audio, contrast and language Set contrast Set acoustics Setting handsfree Do not disturb Setting the language Assigning functions/phone numbers to keys Displaying the key assignment Assigning functions to keys Assigning destinations to keys Assigning lines to keys Assigning partners to keys Deleting key assignmentsFunction keys with LEDs LED display on function keys Function LED display on line keys Status of the lineLED display on partner keys Status of partner Labelling function keys Changing general settings Code* → p Automatic handsfree after dialling LN on dialling Line / off-hook Number of redials Automatic handsfree when called Redialling every x seconds Number display for outside calls Direct dial Deactivating second call Code Extended call display VIP call pager Hunt group Setting up headset General call Headset enabling/disabling use Headset receiver volume Headset side tone / wake-up tone Selecting alphanumeric keypad Forwarding to next party Serial callInitiating serial call Ending serial call Call filter Settings for your telephone system Answering stations for day service Answering stations for night service Call forwarding Second call barring Customer password Date / time Traffic statistics IP-specific settings Viewing IP settings Scroll to the Gatekeeper list or Network settings menu item Blocking the web browser Changing the PIN to enable the web browser Sending ping Registering a CTI application Links Links for Isdn telephones CTI/Audio link DSS module Dialling with the DSS module Connection Headset Continuing a headset call with the handset Ending the headset call and disconnectingHeadset answering calls Continuing a handset call with the headset Switching it off Headset setting monitoring/handsfree on the telephoneSwitching on monitoring Switching on handsfree Hotel functions Phone Checking Checking out Reading call charges To listen to the messages Message to guest message at reception Direct dial to rooms Disabling direct inward dial to rooms Enabling direct inward dial to rooms Re-enabling guest-to-guest connection Determining the charge limit Activating charge limit Deactivating charge limit Waking guests Activating wake-up call Deleting a wake-up call Telephone functions and symbols Refer-back to exchange Night service 1, 2Pick-up Internal group call Private call bundle Automatic night servicePartner or destination Private call released bundle Special key Day serviceCharges printer form feed Directory Messages on the display Invalid Phone book entrySubs Dial pause Ring tones and handset tones Tones on the handsetTones for internal and external calls Menu overview Menu line in basic Down one menu Level 132 133 Troubleshooting Index 136 137 138 139 140 141