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Avaya T3 (IP) Comfort manual Routing calls

Models: T3 (IP) Comfort

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Making calls with ease

Routing calls

b) Routing calls from an internal subscriber (Route from, follow-me)

Press Star, 70.

Enter the dial code for the call diversion option, e.g. 1.

Dial codes for call routing variations:

1 = immediately - 2 = on no answer - 3 = on busy

Enter the two- to four-digit internal number for the subscriber from whom the calls are to be routed. You hear the acknowledgement tone.

c) Deactivate call divert/twinning

Press the hash key and then 70 for "Route from".

or

Press the hash key, then 71, for "Call routing to".

You will hear an acknowledgement tone. The call routing is deactivated.

i

•"Changing call divert remotely" must be approved by your system administrator. They will also tell you the number to dial for remote settings access.

•If you have a telephone system with a multi-port connection, dial the MSN number for remote settings access directly. You can get this from the Service department.

•The Personal Identification Number (PIN) (→ p. 61) of the subscriber must differ from the default factory setting.

•For "Call diversion to": You do not need to enter an external number if you are cal- ling from the same external telephone to which you want to route your calls. Howe- ver, number transmission (caller ID) must be active for that telephone.

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Avaya T3 (IP) Comfort manual Routing calls

Contents

T3 IP Comfort connected to Integral Contents Menu overview 131 Declaration of conformity T3 Important notesWhich systems can you connect your telephone to? Declaration of conformity T3 IPSoftware License License TypesWhich system is your IP telephone connected to? T3 IP Hints for the location of the phoneAdditional functions RepairsWhat you should definitely read Telephoning made easyImportant notes Your T3 IP Comfort at a glance All keys at a glance Selecting functions from the menu Cancelling or exiting an actionBasic rules of operation Display helps youStatus messages What is shown on the idle display?Display keys Display keys in several levels Entering text ExamplePutting the telephone into service T3 IP only ContentsInhaltConnecting the telephone and logging in T3 IP only Modifying language for the log-in procedure and IP settingsLogging off from telephone InhaltContents Answering callsAnswering a call for a partner If you receive a callIf another telephone receives a call pick-up call Call during a conversation second callCall during a programming procedure Call forwardingCalling someone Making calls within your telephone system Calling outside your telephone systemPresenting yourself with specified call numbers Making a call with one key strokeRedial Event of a busy signal auto callbackRedialling a call number Cutting in on another call cut-in Deleting automatic callbackCallback, line Call waitingDirect access tone dialling Dtmf Anonymous callEstablishing several connections Consultation during a call Refer-back Switching between two external callers brokeringForwarding callers Conference connecting a subscriber to a call Forwarding a second callerInterconnecting conference partners Conference connecting a party to a call using refer-backExpanding conference to include another participant Conference, ending Making calls without the handset Handsfree continuing the call using the receiver Making a call with the handset on-hook handsfreeHandsfree ending a call Tips for handsfree monitoring and handsfree callingUsing the call list Symbols in the call list MeaningDeleting an entry Selecting an entry from the call listDeleting all entries Deleting entries automatically Protecting individual entries from automatic deletionReceiving calls with call divert set up Additional entries in the call listRouting calls Diverting calls for your telephone Scroll to the immediately after time, on busy menu itemRouting calls to your telephone Diverting calls for another telephone Signalling calls on two telephones twinning Deactivate call divert/twinningChanging call divert/twinning remotely Dialling the subscriber whose call routing is to be changedRouting calls Bundle diversion Changing bundle diversionUsing the phone book Phone book consists of a central and a personal sectionEntering a new number in your individual phone book Dialling an entry from the directoryEditing entries in the phone book Saving redial numbers in the phone bookSaving a call list entry in the phone book Entering new numbers in the general phone bookSetting reminders appointments Viewing an appointment Entering an appointment for todayEntering a one-off appointment Entering a recurring appointment Setting appointments for others Switching off appointment signalDeleting an appointment Viewing charges Viewing the total charges for a line Viewing the charges for the last callViewing the total charges for a subscriber Viewing total of all chargesSwitching the charge display to local currency Deleting call chargesLocking the telephone Locking the telephone Changing the PIN Personal Identification NumberUnlocking the telephone Sending and receiving messages Viewing and deleting received text messages Writing and sending your own text messageWriting a text message for an internal caller Announcement to called subscriber AnnouncementReplying to an announcement Outside business hours night service Telephoning with partners Calling partners Information about partners on display keysActivating partner beep Setting audio, contrast and language Set contrast Set acoustics Setting handsfree Do not disturbSetting the language Assigning functions/phone numbers to keys Displaying the key assignment Assigning functions to keysAssigning destinations to keys Assigning lines to keysDeleting key assignments Assigning partners to keysFunction keys with LEDs LED display on line keys Status of the line LED display on function keys FunctionLED display on partner keys Status of partner Labelling function keys Changing general settings Code* → pAutomatic handsfree after dialling LN on diallingLine / off-hook Number of redialsAutomatic handsfree when called Redialling every x secondsNumber display for outside calls Direct dial Deactivating second callCode Extended call displayVIP call pager Hunt groupSetting up headset General callHeadset enabling/disabling use Headset receiver volume Headset side tone / wake-up tone Selecting alphanumeric keypad Forwarding to next party Serial callInitiating serial call Ending serial callCall filter Settings for your telephone system Answering stations for day service Answering stations for night service Call forwarding Second call barring Customer password Date / timeTraffic statistics IP-specific settings Viewing IP settings Scroll to the Gatekeeper list or Network settings menu itemBlocking the web browser Changing the PIN to enable the web browser Sending pingRegistering a CTI application Links Links for Isdn telephones CTI/Audio linkDSS module Dialling with the DSS module ConnectionHeadset Continuing a headset call with the handset Ending the headset call and disconnectingHeadset answering calls Continuing a handset call with the headsetSwitching it off Headset setting monitoring/handsfree on the telephoneSwitching on monitoring Switching on handsfreeHotel functions Phone Checking Checking outReading call charges To listen to the messagesMessage to guest message at reception Direct dial to rooms Disabling direct inward dial to rooms Enabling direct inward dial to roomsRe-enabling guest-to-guest connection Determining the charge limit Activating charge limit Deactivating charge limitWaking guests Activating wake-up call Deleting a wake-up callTelephone functions and symbols Refer-back to exchange Night service 1, 2Pick-up Internal group callPrivate call bundle Automatic night servicePartner or destination Private call released bundleSpecial key Day serviceCharges printer form feed DirectoryMessages on the display Invalid Phone book entrySubs Dial pauseTones on the handset Ring tones and handset tonesTones for internal and external calls Menu overview Menu line in basic Down one menu Level132 133 Troubleshooting Index 136 137 138 139 140 141