ServSwitch CX | Black Box KV1416A-R2, KV1424A-R2, KV0416A-R2

®

®

NETWORK SERVICES

ServSwitch™ CX

USER GUIDE

JUNE 2007 KV0416A-R2 KV0424A-R2 KV1416A-R2 KV1424A-R2

COMPUTER

11 22 33 44 PWR

USER

VNC 100 DATLNK AUX

CUSTOMER SUPPORT INFORMATION

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Black Box KV1416A-R2, KV1424A-R2, KV0416A-R2, KV0424A-R2 manual ServSwitch CX

Contents

ServSwitch CX Contents Further information Index Introduction Front panel buttons ServSwitch CX features front and rear What’s in the box What you may additionally need ServSwitch CX ServSwitch CX with IP Rack brackets MountingConnections Connections To connect the local user port Local user Cable lengths for remote user locations Remote user via CX Remote extenderTo connect a remote user To connect the Global user IP network port Global user IP network port To connect a server system Server system via SAM To connect a modem or Isdn adapter Modem/ISDN port To connect the power supply Power in connection To connect and address the switch boxes Power control port See also Cascading multiple units How cascade connections operate 43 41 Addressing servers in a cascade Numbering diagram Connecting ServSwitch CX units in cascadeTips for successful cascading To connect units in cascade Testing specific links to cascaded servers Using cascaded serversTo test a specific link Multiple video head connections Slave ServSwitch CX Overall initial configuration To access the configuration menu local and remote users Configuration menusTo access the configuration menu global users Hotkeys Configuration menus layout General security and configuration stepsTo enable general security To set an Admin password Access to all servers Press Access to no servers Press Admin userRegistering users edit user list To create/edit user accounts Registering servers edit computer list Tips when creating/editing server entriesTo create/edit server entries Video compensation See Remote user skew adjustment for details To apply server video compensation Server video compensationVertical edges of images To display a suitable high contrast image Remote user video compensationTo apply remote user video compensation If the image controls cannot provide a crisp image To use skew adjustment Remote user skew adjustmentUsing the supplied skew pattern Creating a skew test pattern Num Lock for Red, Caps Lock for Green Autoscanning To select an autoscan modeTo select an autoscan period To define an autoscan list Preparations for configuration save/load Saving and restoring configuration settings To reset ServSwitch CX models What to do if the Admin password has been forgottenTo reset the ServSwitch CX with IP models Configuration screens To restore mouse operation when hot plugging Which restore setting do I use?Hot plugging and mouse restoration Recognising an IntelliMouse-style mouse To use the initial IP-configuration sequence Initial IP configurationTo configure IP-specific settings To configure IP details from a global user location IP configuration by global userUser Accounts ServSwitch CX with IP encryption settings Encryption settingsViewer encryption settings Positioning ServSwitch CX with IP in the network Networking issues Port settings Placing ServSwitch CX with IP behind a router or firewallAddressing DNS addressing To discover a DHCP-allocated IP address By configuration page via viewer Placing ServSwitch CX with IP alongside the firewallEnsuring sufficient security Ports Power control sequences Power switching configurationTo configure the power sequences for each host server To control two or more ports simultaneously Kvmadmin command ip address parameters Kvmadmin utilityKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csv Upgrading ServSwitch CX models and SAMs Performing upgradesItems required to use the upgrade utility To use the KVM Firmware Uploader utility Select the upgrade file to be used Select the items to be upgradedWhere Vxxx is the upgrade file version number Commence the upgrade To upgrade ServSwitch CX with IP models Upgrading ServSwitch CX with IP modelsPerform upgrade button ServSwitch CX with IP models ServSwitch CX modelsComputer button and numeric indicator User button and numeric indicator To gain access as a local or remote user Local and remote user accessTo select a server using the front panel controls Selecting a server Standard hotkeys To select a server using hotkeysKeep Pressed down until all other Numbers have been entered To select a server using mouse buttons To select a server using the on-screen menuTo select a server using mouse buttons Advanced method Selecting cascaded servers Logging in and outConfirmation box To use the Routing status feature To change banner colours or disable the bannerReminder banner Routing status To switch a server on or off Power switching via configuration menuUser preferences and functions Global user access To access via the VNC viewer Global user access via VNC viewerTo download the VNC viewer To access via your web browser Global user access via web browser When using the viewer window Using the viewer windowMenu bar Mouse pointers ConfigureTo select a host Power switching via viewer Access mode shared/privateAuto calibrate Re-synchronise mouse Controls Single Mouse ModeMouse Control Resync Mouse When entering codes KVM switch menuVideo Settings Keyboard Control Info Increased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually Host system information If you need to enter a port number Access via dial up modem or Isdn linkTo initiate a dial up link To enter a port number in a Web browser Supported web browsers Viewer encryption settingsWindows Linux When logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance Techhelp@blackbox.co.uk To access the configuration menus Appendix 1 Configuration menusConfigure IP port Functions OSD Colour User PreferencesReminder Banner Reminder Colour Autoscan Mode Mouse SwitchingGlobal Preferences Screen Saver OSD Dwell Time User TimeoutRS232 Mouse Type Mouse Type Keypads Controls Setup OptionsLanguage Exclusive Use Automatic Logout DDC Options Advanced Options Unit Configuration Configure IP port Network Configuration Reset Configuration Modem Configuration What is IP access control? Clearing IP access controlTo clear IP access control To access the remote configuration pages Appendix 2 Configuration pages via viewer User accounts Admin Password Unit configurationHardware Version Firmware Version Advanced unit configuration Time & date configuration IP Access Control Network configurationMAC address IP Network Mask To define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entries Power control port Serial port configurationModem port Erase Host Configuration Host configurationAdd entry for unrecognised host To create a new host entry Port Direct Port/host addressing using Port DirectExamples To copy and paste the log Logging and statusSyslog Server IP Address For further details To get here Colour/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encoding Disable all inputs view-only mode Enable all inputsInputs Customise Misc Scaling Defaults Save Defaults ReloadIdentities Load / Save Appendix 4 VNC viewer window options Encoding and colour level Appendix 5 Browser viewer optionsSecurity IP addresses Appendix 6 Addresses, masks and portsNet masks Want to know more? Net masks the binary explanation 154 Single locations Calculating the mask for IP access controlAll locations Address ranges Ports Security issues with ports Power switch to power switch daisy chain cable Appendix 7 Cable and connector specificationsRS232 serial flash upgrade cable Multi-head synchronisation cable Permissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety information End user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statement Certification notice for equipment used in Canada FCC requirements for telephone-line equipment Instrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement 109 Index 111 112 Country Web Site/Email Phone Fax BlackBox subsidiary contact details