145
TROUBLESHOOTING AND MAINTENANCE
DIFFICULTY SUGGESTIONS
I cannot print from my Make sure the Windows® printer driver is installed and you
application software. select it in your application software.
The machine does not load Check to see if the CHECK PAPER or PRINTER JAM
paper. The LCD shows message appears on the LCD. If so, the Multi-purpose
CHECK PAPER or Sheet Feeder may be out of paper or not properly installed.
PRINTER JAM If it is empty, load a new stack of paper into the feeder and
then press Start. If there is paper in the Multi-purpose
Sheet Feeder, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove
the paper, turn the stack over and put it back into the
Multi-purpose Sheet Feeder. Reduce the amount of paper
in the Multi-purpose Sheet Feeder, then try again.
The machine does not load Reinsert the paper firmly, one sheet at a time.
paper from the manual
feed slot.
How can I clear paper See “Printer Jams”.
jams?
Vertical streaks appear in Sometimes you may see vertical streaks on your copies.
copies Either the scanner or the primary corona wire for printing is
dirty. Clean them both.
Printouts are too dark or Adjust the print conditions by setting the Print Density
light function, It has been factory set to the middle position. See
“Setting the Print Density” in chap. 5.
Printed pages contain white You may fix this by wiping the scanner windows with a
stripes. clean soft cloth. (See “Regular Maintenance” and “Cleaning
the Drum Unit” in this chapter.) If you still see white stripes
or faint images and the display shows CHANGE DRUM
SOON, replace the drum unit with a new one.
Printed pages are stained Clean the machine’s interior and the primary corona wire of
with toner or have vertical toner cartridge. See “Regular Maintenance” and “Cleaning
stripes. the Drum Unit” in this chapter. Make sure that the tab of the
corona wire is at the home position. If after cleaning,you
still see dark stripes or toner stains and the display shows
CHANGE DRUM SOON, replace the drum unit with a
new one.
Printed pages have white Make sure that you use paper that meets the specifications.
spots in black text and Rough surface or thick media can cause the problem. If you
graphic areas. still see white spots and the display shows CHANGE
DRUM SOON, replace the drum unit with a new one.
Windows® Setup
Printing Difficulties
(For MFC-9060
only)
Paper
Handling
Difficulties
Copy Quality
Difficulties
Print Quality
Difficulties
Dark Stripes or Toner Stains
White Spots
White Stripes or
Faint lmages