144 C H A P T E R S E V E N T E E N
Handling
Incoming
Calls
General Printing Difficulties (For
DIFFICULTY | SUGGESTIONS | ||
Transmission verification | There is probably temporary noise or static on the phone | ||
prints “Results:NG” | line. Try sending the fax again. If the problem continues, call | ||
| the Telephone Company to check your phone line. | ||
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When the receiving party | Sometimes the resolution mode you chose when you sent | ||
says the picture is not clear | your fax may not have been appropriate. Send the fax again, | ||
| but try using the FINE or SUPERFINE mode. Also, your | ||
| machine’s scanner may be dirty, so try cleaning it. | ||
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When the receiving party | Your machine’s scanner may be dirty or the receiving party’s | ||
says vertical streaks appear | print head may be dirty. Clean your scanner and make a | ||
on the faxes they receive | copy to check if the problem was caused by your machine. | ||
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F/T | The machine knows the incoming call is not a fax so it is | ||
(F/T) Mode. | signalling you to answer the telephone call. Pick up the | ||
| external telephone’s handset and press Tel or answer from | ||
| an extension phone and press your machine’s Deactivation | ||
| Code (default setting is #51). | ||
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Transferring a fax call to | If you answered at the machine, press Start and hang up | ||
the machine. | immediately. If you answered at an extension phone, press | ||
| your Remote Activation Code (default setting is |
| 51). When |
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| your machine answers, hang up. | ||
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The machine does not print. | Make sure the machine is plugged in. The toner cartridge | ||
| and drum unit are installed properly. The interface cable is | ||
| securely connected between the machine and computer. | ||
| Check to see if LCD is showing an error message. | ||
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The machine prints | Unplug it. Make sure your application software is correctly | ||
unexpectedly or it prints | set up to use the machine by checking the primary settings | ||
garbage. | in your application software. | ||
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The machine prints the first | Your computer is not recognizing the printer’s “input buffer | ||
couple of pages correctly, | full” signal. Please make sure you connect the printer cable | ||
then some pages have text | correctly. | ||
missing. |
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The machine cannot print | Reduce the printer resolution. Reduce the complexity of your | ||
full pages of a document. | document and try again. Reduce the graphic quality or | ||
A MEMORY FULL error | the number of font sizes within your application software. | ||
message occurs. |
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My headers or footers | Most laser printers have a restriced area that will not accept | ||
appear when I view my | print. Usually these are the first two lines and last two lines, | ||
document on the screen but | leaves 62 printable lines. Adjust the top and bottom margins | ||
do not show up when I | in your document to allow for this. | ||
print them. |
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