Problem

Cause

Solution

Page

 

1 There is a mistake in the upper or bob-

Check the steps for threading the

1-32

 

bin threading.

machine and rethread it correctly.

 

 

2 Spool cap is set incorrectly.

Check the method for attaching the

1-33

 

 

spool cap, then reattach the spool

 

 

 

cap.

 

Fabric

3 Using improper needle or thread for the

Check the “Fabric/Thread/Needle

1-45

puckers

selected fabric.

Combination” chart.

 

 

4 Needle is turned, bent or the point is dull.

Replace the needle.

1-43

 

5 Stitches are too long when sewing thin

Shorten the stitch length.

2-9

 

fabrics.

 

 

 

6 Thread tension is set incorrectly.

Adjust the thread tension.

2-13,5-40

 

7 Wrong presser foot.

Use correct presser foot.

3-1

 

1 Dust or lint is caught in the feed dogs.

Remove the dust or lint.

8-2

High-

2 Pieces of thread are caught in the race.

Clean the race.

8-2

pitched

3 Upper threading is incorrect.

Check the steps for threading the

1-32

sound

 

machine and rethread the ma-

 

while

 

chine.

 

sewing

4 There are scratches on the race.

Replace the race, or consult your

8-2

 

 

authorized dealer.

 

 

1 Needle is not in the correct position.

Press the “Needle Position” button

1-3

Can not

 

to raise the needle.

 

thread the

2 Threading hook does not pass through

Press the “Needle Position” button

1-3

needle

the eye of the needle.

to raise the needle.

 

 

3 Needle is installed incorrectly.

Reinstall the needle correctly.

1-43

 

1 Upper threading is incorrect.

Check the steps for threading the

1-32

 

 

machine and rethread the ma-

 

 

 

chine.

 

Thread

2 Bobbin is set incorrectly.

Reset the bobbin.

1-31

tension is

3 Using improper needle or thread for the

Check the “Fabric/Thread/Needle

1-45

incorrect

selected fabric.

Combination” chart.

 

 

4 Presser foot holder is not attached cor-

Reattach the presser foot holder

1-42

 

rectly.

correctly.

 

 

5 Thread tension is set incorrectly.

Adjust the thread tension.

2-13,5-40

 

1 Wrong presser foot was used.

Attach the correct presser foot.

3-1

Character

2 Pattern adjustment settings were set

Revise the pattern adjustment set-

4-11

pattern

incorrectly.

tings.

 

does not

3 Did not use a stabilizer material on thin

Attach a stabilizer material.

4-8

turn out

fabrics or stretch fabrics.

 

 

 

4 Thread tension is set incorrectly.

Adjust the thread tension.

2-13

 

 

 

 

CONTENTS

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2

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5

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7

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9

?!

9-6

Troubleshooting

Page 301
Image 301
Brother ULT2002D operation manual Cap