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Cabletron Systems manual Troubleshooting, 6H122-16 User’s Guide

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Chapter 4: Troubleshooting

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Cabletron Systems manual Troubleshooting, 6H122-16 User’s Guide

Contents

6H122-16 SmartSwitch 6000 Interface Module User’s Guide 6H122-16 RESET9032361-03 1X 2X 3X 4X 5X 6X 7X 8X 9X 10X 11X 12X 13X 14X 15X 16XPage FCC NOTICE Only qualiﬁed personnel should install the 6H122-166H122-16 User’s Guide INDUSTRY CANADA NOTICE VCCI NOTICECABLETRON SYSTEMS, INC. PROGRAM LICENSE AGREEMENT 6H122-16 User’s GuideEXCLUSION OF WARRANTY AND DISCLAIMER OF LIABILITY CABLETRON SOFTWARE PROGRAM LICENSEUNITED STATES GOVERNMENT RESTRICTED RIGHTS 6H122-16 User’s GuideSAFETY INFORMATION CLASS 1 LASER TRANSCEIVERS SAFETY INFORMATION CLASS 1 LASER TRANSCEIVERSLASER RADIATION AND CONNECTORS 6H122-16 User’s GuideDECLARATION OF CONFORMITY 6H122-16 User’s GuideApplication of Council Directives 89/336/EEC 73/23/EEC Manufacturer’s Name Cabletron Systems, Inc6H122-16 User’s Guide CONTENTS INSTALLATIONTROUBLESHOOTING CHAPTERContents CHAPTERLOCAL MANAGEMENT viiiContents 6H122-16 User’s GuideContents SPECIFICATIONSMODE SWITCH BANK SETTINGS APPENDIX ACHAPTER INTRODUCTION 1.1 USING THIS GUIDE1.2 STRUCTURE OF THIS GUIDE 1.3 OVERVIEW 1.3.1 Connectivity1.3.2 Management Chapter 1 IntroductionReset Button COM Port System LED Port Status LEDs Network Ports RESETOverview 6H122-16 User’s Guide1.3.4 Switching Options 1.3.5 Full Duplex Switched Ethernet1.3.3 Distributed Chassis Management 1.3.6 Remote Monitoring1.3.7 SmartTrunk 1.3.8 Runtime IP Address Discovery1.3.10 Auto-Negotiation 1.3.9 Port Redirect Function1.3.11 Broadcast Suppression 1.3.12 Standards Compatibility 1.3.13 LANVIEW Diagnostic LEDs1.3.14 Year 2000 Compliant 1.4 DOCUMENT CONVENTIONS The following conventions are used throughout this documentChapter 1 Introduction 6H122-16 User’s Guide1.5 GETTING HELP 1.6 RELATED MANUALS The following manuals may help to set up, control, and manage the6H122-16 Cabletron Systems Cabling GuideCHAPTER NETWORK REQUIREMENTS 2.1 SmartTrunk2.3 100BASE-TX NETWORK 2.2 10BASE-T NETWORKChapter 2 Network Requirements CHAPTER INSTALLATION 3.1 UNPACKING THE 6H122-163.2 INSTALLING THE 6H122-16 INTO THE 6C105 CHASSIS or componentsengages the backplane connectors Chapter 3 Installation Figure 3-1 Installing an Interface ModuleConnector 6H122-16 User’s Guide3.3 CONNECTING TO THE NETWORK RX Receive LED Column Figure 3-2 6H122-16 Twisted Pair ConnectionSmartSwitch RJ45 Port Figure 3-3 Cable Pinouts - RJ45 Crossover CableFigure 3-4 Cable Pinouts - RJ45 Straight-Through Cable must share a commonChapter 3 Installation 3.4 COMPLETING THE INSTALLATION6H122-16 User’s Guide CHAPTER TROUBLESHOOTING 4.1 USING LANVIEWChapter 4 Troubleshooting RESET6H122-16 User’s Guide Figure 4-1 LANVIEW LEDsUsing LANVIEW 6H122-16 User’s GuideTable 4-1 LANVIEW LEDs ColorChapter 4 Troubleshooting 6H122-16 User’s GuideTable 4-1 LANVIEW LEDs Continued Color4.2 TROUBLESHOOTING CHECKLIST Troubleshooting ChecklistTable 4-3 Troubleshooting Checklist ProblemChapter 4 Troubleshooting Table 4-3 Troubleshooting Checklist ContinuedProblem 6H122-16 User’s Guide4.3 USING THE RESET BUTTON 6H122-16Chapter 4 Troubleshooting 6H122-16 User’s GuideCHAPTER LOCAL MANAGEMENT 5.1 OVERVIEW5.2 LOCAL MANAGEMENT KEYBOARD CONVENTIONS Chapter 5 Local Management6H122-16 User’s Guide Table 5-1 Keyboard Conventions5.3 MANAGEMENT TERMINAL SETUP 5.3.1 Console Cable ConnectionUTP Cable with RJ45 Connectors RJ45-to-DB9 PC Adapter to PC PC 6H122-16 RESETChapter 5 Local Management 6H122-16 User’s Guide5.3.2 Management Terminal Setup Parameters Management Terminal SetupTable 5-2 VT Terminal Setup Display Setup Menu5.3.4 Connecting an Uninterruptible Power Supply 5.3.3 Telnet ConnectionsManagement Terminal Setup Figure 5-2 Uninterruptible Power Supply UPS ConnectionRESET RESET5.4 ACCESSING LOCAL MANAGEMENT Figure 5-3 The Local Management Password Screen5.4.1 Navigating Local Management Screens Figure 5-4 802.1D Switching Mode, LM Screen Hierarchy Figure 5-5 802.1Q Switching Mode, LM Screen HierarchyChapter 5 Local Management 5-105.4.2 Selecting Local Management Menu Screen Items 5.4.3 Exiting Local Management Screens5. Press ENTER. The Password screen displays and the session ends CHASSIS 5.5 THE MAIN MENU SCREENMODULES 5.6 CHASSIS MENU SCREEN CHASSIS CONFIGURATIONSNMP COMMUNITY NAMES SNMP TRAPSCHASSIS ENVIRONMENTAL PORT REDIRECT FUNCTION5.7 CHASSIS CONFIGURATION SCREEN Subnet Mask Modiﬁable Chassis Date ModiﬁableChassis Time Modiﬁable Screen Refresh Time Modiﬁable5.7.1 Setting the IP Address 5.7.2 Setting the Subnet Mask 5.7.3 Setting the Chassis Date5.7.4 Setting the Chassis Time 5.7.6 Setting the Screen Lockout Time 5.7.5 Entering a New Screen Refresh Time5.7.7 Setting the Operational Mode If the 6H122-16 has been set to 802.1Q SWITCHING, refer to your Port Based VLAN User’s Guide to conﬁgure the devices for this type of operation Chassis Conﬁguration Screen6H122-16 User’s Guide 5-235.8 SNMP COMMUNITY NAMES SCREEN Figure 5-11 SNMP Community Names Screen5.8.1 Establishing Community Names 5.9 SNMP TRAPS SCREEN The following explains each ﬁeld of the SNMP Traps screen 5.9.1 Conﬁguring the Trap Table Chassis Power Redundancy Read-Only 5.10 CHASSIS ENVIRONMENTAL SCREENPower Supply #X Status Read-Only 5.11 PORT REDIRECT FUNCTION SCREEN Chassis Fan Status Read-OnlyDisplays which modules are currently set as source modules 5.11.1 Changing Source and Destination Ports 3. Use the arrow keys to highlight the Source Port field 5.12 MODULE SELECTION SCREEN SLOT # Selectable5.12.1 Selecting a Module 5.13 MODULE MENU SCREEN MODULE CONFIGURATIONMODULE STATISTICS 5.14 MODULE CONFIGURATION MENU SCREENNETWORK TOOLS GENERAL CONFIGURATION Figure 5-17 Module Conﬁguration Menu ScreenThe SmartTrunk Conﬁguration screen allows the user to logically group interfaces together to create a greater bandwidth uplink. Refer to the Cabletron Systems SmartTrunk User’s Guide for additional information 5.15 GENERAL CONFIGURATION SCREEN Page Page Section 5.15.10 describes how to set the Management Mode 5.15.1 Setting the IP Address IP Fragmentation Toggle5.15.2 Setting the Subnet Mask Figure 5-19 Conﬁguration Warning Screen5.15.3 Setting the Default Gateway 5.15.4 Setting the TFTP Gateway IP Address 5.15.5 Setting the Module Date5.15.6 Setting the Module Time 5.15.8 Setting the Screen Lockout Time 5.15.7 Entering a New Screen Refresh Time5.15.9 Setting the Operational Mode 802.1D SWITCHING, 802.1Q SWITCHING, or SECURE FAST VLANChapter 5 Local Management 5-50Upon saving the new operational mode, the module will reboot General Conﬁguration Screen6H122-16 User’s Guide 5-515.15.10 Setting the Management Mode 5.15.11 Conﬁguring the COM Port Section 5.15.1 , Setting the IP Address . Read this entireGeneral Conﬁguration Screen 6H122-16 User’s Guide3. Use the arrow keys to highlight YES. Press ENTER 5.15.12 Changing the Com Port Application 5.15.13 Clearing NVRAM 5.15.14 Enabling/Disabling IP Fragmentation 5.16 SNMP COMMUNITY NAMES SCREENaccess to the 6H122-16 MIB objects, excluding access to security-protected ﬁelds of read-writeFigure 5-25 SNMP Community Names Screen 5.16.1 Establishing Community Names 5.17 SNMP TRAPS SCREEN Figure 5-26 SNMP Traps Screen5.17.1 Conﬁguring the Trap Table 5.18 SWITCH CONFIGURATION SCREEN Figure 5-27 Switch Conﬁguration ScreenThe following describe each ﬁeld of the Switch Conﬁguration screen 5.18.1 Setting the STA 5.18.2 Setting the Age Time 5.18.3 Setting Enabling or Disabling the Port Status5.19 ETHERNET INTERFACE CONFIGURATION Chapter 5 Local Management5-66 6H122-16 User’s GuideDisplays the number of the front panel interface 5.19.2 Setting the Operational Mode 5.19.1 Conﬁguring the Ports5.19.3 Setting the Advertised Ability 5.19.4 Setting the Flow Control Admin Status5.20 MODULE SPECIFIC CONFIGURATION MENU SCREEN SYSTEM RESOURCES Figure 5-29 Module Speciﬁc Conﬁguration Screen5.21 SYSTEM RESOURCES SCREEN The following brieﬂy explains each ﬁeld of the System Resources screen 5.21.1 Setting the Reset Peak Utilization 5.22 FLASH DOWNLOAD SCREENThe following brieﬂy explains each ﬁeld of the Flash Download screen Download Method Selectable5.22.1 Image File Download Using TFTP 5.22.2 Image File Download Using RUNTIME 5.22.3 Image File Download Using BootP 5.23 PORT REDIRECT FUNCTION SCREEN Figure 5-32 Port Redirect Function Screen 5.23.1 Changing Source and Destination Ports 5.24 BROADCAST SUPPRESSION SCREEN Broadcast Suppression Screen PORT # Read-onlyTotal RX Read-Only Peak Rate Read-Only5.24.1 Setting the Threshold 5.24.2 Setting the Reset Peak SwitchReset Peak Toggle Time Since Peak Read-Only5.25 MODULE STATISTICS MENU SCREEN Module Statistics Menu Screen6H122-16 User’s Guide 5-85The Module Statistics Menu screen displays the following menu items 5.26 SWITCH STATISTICS SCREEN Figure 5-35 Switch Statistics Screen5.26.1 Using the Clear Counters Command 5.27 INTERFACE STATISTICS SCREEN Interface Read-onlyInErrors Read-only Name Read-onlyInOctets Read-only InUnicast Read-onlyOutErrors Read-only Admin Status Read-onlyOutNonUnicast Read-only OutDiscards Read-only5.27.2 Using the Clear Counters Command 5.27.1 Displaying Interface Statistics5.28 RMON STATISTICS SCREEN RMON Index Read-onlyThis ﬁeld displays the name of the entity that conﬁgured this entry The total number of undersized frames with a bad CRC Index nn Command CLEAR COUNTERS Command128 - 255 Octets Read-only 256 - 511 Octets Read-only5.28.2 Using the Clear Counters Command 5.28.1 Displaying RMON StatisticsType help at the prompt to list all the commands that are 5.29 NETWORK TOOLSUse lower case when entering commands in Network Tools command SyntaxDescription Options5.29.1 Built-in Commands arp optionsSyntax OptionsExample SyntaxDescription OptionsSyntax DescriptionOptions ExampleExample SyntaxDescription OptionsSyntaxreset Not ApplicableOptions Examplenot reached, the command displays all next-hop ExampleSyntax DescriptionOptions ExampleSyntax Description5.29.2 Special Commands linktrapSyntax Description5-108 Chapter 5 Local Management6H122-16 User’s Guide APPENDIX A SPECIFICATIONS A.1 DEVICE SPECIFICATIONSA.2 PHYSICAL PROPERTIES A.3 ENVIRONMENTAL REQUIREMENTSA.5 COM PORT PINOUT ASSIGNMENTS A.4 INPUT/OUTPUT PORTSREGULATORY COMPLIANCE B.2 SETTING THE MODE SWITCH APPENDIX B MODE SWITCH BANK SETTINGSB.1 REQUIRED TOOLS Switch deﬁnitions and positions are as follows Switch 7 - Clear NVRAM. Changing the position of this switch resets NVRAM on the next power up. ALL user entered parameters, such as IP addresses, subnet masks, SNMP traps, and switching functions are restored to their factory default settings Appendix B Mode Switch Bank Settings 6H122-16 User’s GuideINDEX Numerics6H122-16 User’s Guide Index-1Page 6H122-16 User’s Guide IndexIndex-3 Index-4 Index6H122-16 User’s Guide