Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery

16

 

 

pack.

 

 

 

 

 

Attach the battery pack correctly.

16

 

 

 

 

 

 

 

The camcorder switches off

Battery pack is exhausted. Replace or charge the battery

16

 

by itself.

pack.

 

 

 

 

 

Power save function has been activated. Turn on the

28

 

 

camcorder.

 

 

 

 

 

 

 

 

 

 

Cassette compartment will

Battery pack is exhausted. Replace or charge the battery

16

 

not open.

pack.

 

 

 

 

 

 

 

 

 

 

 

Open the cassette compartment cover fully.

19

 

 

 

 

 

 

 

Cassette compartment

Battery pack is exhausted. Replace or charge the battery

16

 

stopped during loading/

pack.

 

 

 

 

unloading.

 

 

 

 

 

LCD/viewfinder switches on

Battery pack is exhausted. Replace or charge the battery

16

 

and off.

pack.

 

 

 

 

Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and

 

 

40 °C (32 °F and 104 °F).

 

 

 

 

 

 

 

 

 

 

 

Battery packs become hot with use and may not charge. Wait

 

 

until the battery pack temperature is below 40 °C (104 °F) and

 

 

 

 

 

retry charging.

 

 

 

 

 

 

 

 

 

 

 

The battery pack is damaged. Use a different battery pack.

 

 

 

 

 

 

 

Recording/Playback

 

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

28

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Load a cassette.

19

 

 

 

 

 

 

 

 

 

 

 

Abnormal characters appear

This camcorder uses a microcomputer. External noise or static

 

on the screen. The camcorder

electricity may cause abnormal characters to appear on the

 

 

 

 

does not operate properly.

screen. In such case, disconnect the power source and

 

 

 

 

 

 

 

 

 

reconnect it after a short time. If the problem still persists,

 

 

 

 

 

 

 

 

 

disconnect the power source and press the RESET button

 

 

 

 

 

 

 

 

 

with a pointed item. Pressing the RESET button resets all

 

 

 

 

 

 

 

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

” flashes on the screen.

Load a cassette.

19

 

 

 

 

 

 

 

 

 

 

 

 

 

” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery

16

 

 

 

 

 

 

 

 

 

pack.

 

 

 

 

 

” flashes on the screen.

Condensation is detected. See reference page.

139

 

 

 

 

 

 

 

 

 

 

 

“REMOVE THE CASSETTE”

Unload and reload the cassette.

19

 

appears on the screen.

 

 

 

 

 

The wireless controller will not

Set [WL.REMOTE] to [ON].

74

 

work.

The battery of the wireless controller is exhausted. Replace

23

 

 

 

 

 

 

 

 

 

 

 

 

the battery.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

136

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Canon MVX40i, MVX-45i manual Troubleshooting, Power Source, Recording/Playback, Problem Solution