CHAPT ER
7-1
Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide
78-17406-01
7
Troubleshooting
This chapter describes how to troubleshoot the universal gateway by referring to the LEDs on feature
cards and using the bantam jack ports. The chapter contains the following sections:
•LEDs, page 7-1
•Mixing WAN Feature Cards, page 7-5
•Mixing Universal Port and Dial-Only Feature Cards, page 7-6
•Mixing Voice Feature Cards With Universal Port and Dial-Only Feature Cards, page 7-6
•Monitoring the Chassis Environment, page 7-7
•Using the Bantam Jack Ports to Monitor T1, E1, and CT3 Feature Cards, page 7-10
•Using Drop and Insert Mode on the CT3 Feature Card, page 7-10
•Troubleshooting Network Interfaces, page 7-11
•Getting Help, page 7-11

LEDs

The LEDs indicate the current operating condition of the feature cards. Observe the LEDs (see
Figure 7-1 through Figure7-4), note any fault condition that the product is encountering, and then
contact your system administrator or a customer service representative. (See the “Obtaining Technical
Assistance” section on page xvi, if necessary.) Table 7 -1 describes the LEDs.
Figure7-1 2-Port or 4-Port T1 or E1 Feature Card LEDs (2-Port T1 or E1 Feature Card Shown)
35681
ACTIVITY (ACT)
OK/MAINT
01
01