C H A P T E R 7

Troubleshooting

This chapter describes how to troubleshoot the universal gateway by referring to the LEDs on feature cards and using the bantam jack ports. The chapter contains the following sections:

LEDs, page 7-1

Mixing WAN Feature Cards, page 7-5

Mixing Universal Port and Dial-Only Feature Cards, page 7-6

Mixing Voice Feature Cards With Universal Port and Dial-Only Feature Cards, page 7-6

Monitoring the Chassis Environment, page 7-7

Using the Bantam Jack Ports to Monitor T1, E1, and CT3 Feature Cards, page 7-10

Using Drop and Insert Mode on the CT3 Feature Card, page 7-10

Troubleshooting Network Interfaces, page 7-11

Getting Help, page 7-11

LEDs

The LEDs indicate the current operating condition of the feature cards. Observe the LEDs (see Figure 7-1through Figure 7-4), note any fault condition that the product is encountering, and then contact your system administrator or a customer service representative. (See the “Obtaining Technical Assistance” section on page xvi, if necessary.) Table 7-1describes the LEDs.

Figure 7-1 2-Port or 4-Port T1 or E1 Feature Card LEDs (2-Port T1 or E1 Feature Card Shown)

0 1

0 1ACTIVITY (ACT)

OK/MAINT

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Cisco AS5350XM and Cisco AS5400XM Universal Gateways Card Installation Guide

 

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Cisco Systems AS5400XM, AS5350XM manual Troubleshooting, LEDs