CHAP TER
10-1
User Guide for Cisco Security Manager 4.4
OL-28826-01
10
Managing the Security Manager Server
The following topics describe some system management tasks related to the general operation of the
Security Manager product:
•Overview of Security Manager Server Management and Administration, page 10-1
•Managing a Cluster of Security Manager Servers, page 10-2
•Installing Security Manager License Files, page 10-16
•Certificate Trust Management, page 10-17
•Working with Audit Reports, page10-19
•Taking Over Another User’s Work, page 10-23
•Changing Passwords for the Admin or Other Users, page 10-23
•Backing up and Restoring the Security Manager Database, page 10-24
•Generating Data for the Cisco Technical Assistance Center, page10-27

Overview of Security Manager Server Management and

Administration

As a software application, Cisco Security Manager runs on the framework provided by the CiscoWorks
Common Services application. Many of the fundamental server control functions are provided by
Common Services. For example, if you want to create a multiple-server setup for Security Manager, you
must create that setup in Common Services. Common Services also provides the tools for creating and
managing local user accounts, for backing up and restoring the database, for generating various reports
on system functions, and for many other basic functions.
To access the Common Services application, do any of the following:
•If you currently have the Security Manager client open, you can select Tools > Security Manager
Administration and select Server Security from the table of contents. The Server Security page
has buttons that link to and open specific pages in Common Services. You can click any button and
then navigate to any desired page in Common Services.
•Using your web browse, link to the Security Manager server using the URL https://servername,
where servername is the IP address or DNS name of the server. This URL opens the Security
Manager home page. Click Server Administration, or the CiscoWorks link, to open Common
Services.