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User Guide for Cisco Security Manager 4.4
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Chapter 10 Managing the Security Manager Server
Backing up and Restoring the Security Manager Database
net start crmdmgtd
Backing up and Restoring the Security Manager Database
You should regularly back up the Security Manager database in case you need to recover your work.
Tip The Security Manager database backup does not include the event data store used by the Event Manager
service. If you want to back up event management data, see Archiving or Backing Up and Restoring the
Event Data Store, page 66-32.
The following topics describe how to back up and recover the Security Manager database:
•Backing Up the Server Database, page 10-24
•Restoring the Server Database, page 10-26

Backing Up the Server Database

Security Manager uses CiscoWorks Common Services facilities to back up and restore its database. In
the Security Manager client, select Tools > Backup to open the CiscoWorks Common Services Backup
page for creating a backup schedule. You should regularly back up the database so that you can recover
it if necessary.
After completing a backup, Security Manager compresses it. If you configure an e-mail address on the
CiscoWorks Common Services backup page, you will get notifications of the completion of the backup
and compression processes. If you have problems with file compression, or if you do not want to
compress the backups, you can turn off backup compression. Edit the backup.properties file in the
%NMSROOT%\conf folder (typically C:\Program Files\CSCOpx\conf) and change the backup
compression property to specify NO instead of YES, as follows:
VMS_FILEBACKUP_COMPRESS=NO.
Tip The backup includes the configuration and reporting databases, but it does not include the event storage
areas. You can exclude the reporting database by changing the SKIP_RPT_DB_BACKUP property value
to YES in the backup.properties file. Even if you specify YES, the backup will include reports generated
by report schedules. For information on backing up the event data store, see Archiving or Backing Up
and Restoring the Event Data Store, page 66-32.
While backing up and restoring data, both Common Services and Security Manager processes will be
shut down and restarted. Because Security Manager can take several minutes to fully restart, users might
be able to start their client before the restart is complete. If this happens, they might see the message
“error loading page” in device policy windows.
We strongly recommend you take a backup of your current system before restoring an older backup.
You cannot restore a backup from an earlier version of Security Manager if that backup contains any
pending data, which is data that has not been committed to the database. Before upgrading to a new
version of Cisco Security Manager, we recommend that you commit or discard all uncommitted changes
and then create a backup of your database. You can use the following instructions to help with
committing or discarding pending data: