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User Guide for Cisco Security Manager 4.4
OL-28826-01
Chapter 1 Getting Started with Security Manager
Understanding Basic Security Manager Interface Features
Activities Menu (Configuration Manager)
The Activities menu in Configuration Manager contains commands for managing activities. It appears
only when Workflow mode is enabled. For more detailed information about these commands, see
Accessing Activity Functions in Workflow Mode, page 4-8.
Tickets Menu (Configuration Manager)
The Tickets menu in Configuration Manager contains commands for managing tickets. It appears only
when Ticket Management is enabled in non-Workflow mode. For more detailed information about these
commands, see Accessing Ticket Functions in Non-Workflow Mode, page4-9.
Security Manager
Administration
Configures system-wide settings that control the functioning of
Security Manager. For information, see Chapter 11, “Configuring
Security Manager Administrative Settings”.
Table1-8 Tools Menu (Configuration Manager) (Continued)
Menu Command Description
Table1-9 Activities Menu (Configuration Manager)
Menu Command Description
New Activity Creates a new activity. See Creating an Activity/Ticket, page 4-14.
Open Activity Opens an activity. See Opening an Activity/Ticket, page 4-15.
Close Activity Closes the open activity. See Closing an Activity/Ticket, page4-16.
View Changes Opens the Activity Change Report (in PDF format). See Viewing
Change Reports, page 4-16.
Validate Activity Validates the open activity. See Validating an Activity/Ticket,
page 4-18.
Submit Activity Submits the open activity. See Submitting an Activity for Approval
(Workflow Mode with Activity Approver), page 4-20.
Approve Activity Approves the open activity. See Approving or Rejecting an Activity
(Workflow Mode), page4-21.
Reject Activity Rejects the open activity. See Approving or Rejecting an Activity
(Workflow Mode), page4-21.
Discard Activity Discards the open activity. See Discarding an Activity/Ticket,
page 4-22.
Table1-10 Tickets Menu (Configuration Manager)
Menu Command Description
New Ticket Creates a new ticket. See Creating an Activity/Ticket, page4-14.
Open Ticket Opens an ticket. See Opening an Activity/Ticket, page4-15.
Close Ticket Closes the open ticket. See Closing an Activity/Ticket, page 4-16.
View Changes Opens the Ticket Change Report (in PDF format). See Viewing Change
Reports, page 4-16.