Cisco Systems CP7921GAK9RF manual Using Mute, Switching Between Multiple Calls

Basic Call Handling

Using Mute

With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute with the phone or a headset.

If you want to...	Then...
Toggle Mute on	During a call, press			on left side of phone. The	icon displays
	at the top of the phone			screen.
Toggle Mute off	Press	. The	icon disappears.

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted on the phone screen, scroll to it.

If you want to...	Then...
Switch between	1.	Make sure the call that you want to switch to is highlighted.
connected calls on one	2.	Press Resume.
line
		Any active call is placed on hold and the selected call is resumed.
Switch between	1.	Press	to change to another line.
connected calls on	2.	If a single call is holding on the line, the call automatically resumes. If
different lines
		another call is holding, scroll to highlight the appropriate call and
		press Resume.
Switch from a	Press		, or if the call is ringing on a different line, press		(Line
connected call to	View) to switch to the other line and press			.
answer a ringing call	Any active call is placed on hold.

Tips

•The phone can have up to six lines, but the phone screen displays only one line. To see other lines,

you must press (Line View).

•The phone can have multiple calls per line, but no more than 24 calls per phone.

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 39