Advanced Call Handling

 

 

If you want to...

Then...

 

 

Make a call from your

See Placing a Call—Additional Options, page 33.

mobile phone

 

 

 

 

Turn off Mobile Connect

1. Dial your assigned Mobile Voice access number.

from your mobile phone

2.

Enter your mobile phone number (if requested) and PIN.

 

 

3.

Press 3 to disable Mobile Connect.

 

4.

Choose whether to turn Mobile Connect off for all configured

 

 

phones or just one:

 

 

All phones—Enter 2.

 

 

One phone—Enter 1 and enter the number you want to

 

 

remove as a remote destination, followed by #.

 

 

Turn on or off Mobile

1. Press Mobility to display the current remote destination status

Connect access to all your

 

(Enabled or Disabled).

remote destinations from

2.

Press Select to change the status.

your wireless IP phone

3.

Press Exit.

 

 

 

 

Tips

When calling Mobile Voice Access, you need to enter the number you are calling from in addition to the PIN if any of the following are true:

The number you are calling from is not one of your remote destinations.

The number is blocked by you or your carrier (shown as “Unknown Number”).

The number is not accurately matched in the Cisco Unified Communications Manager database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.

If you incorrectly enter any requested information (such as mobile phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance.

Using the Application Button

The Application Button (on left side of phone) can be used to start applications such as Push to Talk or other services on your phone.

Depending on how the Application Button is configured by your system administrator, you may be able to use it from the main phone screen only, or you may use it from any menu or service, or even when the phone is locked.

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems CP7921GAK9RF Using the Application Button, Make a call from your, See Placing a Call-Additional Options