Transferring Calls | Cisco Systems CP7921GAK9RF specs

	If you want to...	Then...

	Switch an in-progress	1.	Press Options > Mobility and select Send call to mobile.
	call on your wireless IP	2.	Answer the in-progress call on your mobile phone.
	phone to a mobile	2.	Answer the in-progress call on your mobile phone.
	phone to a mobile		The calling party number appear on the wireless IP phone display. You
	phone
	phone		cannot use same wireless IP phone line for any other calls, but if your

			phone supports multiple lines, you can use another line to make or
			receive calls.

	Switch an in-progress	1.	Hang up the call on your mobile phone to disconnect the mobile
	call from a mobile		phone, but not the call.
	phone to your wireless	2.	Press Resume on your wireless IP phone within four seconds and start
	IP phone	2.
	IP phone		talking on your wireless IP phone.
			talking on your wireless IP phone.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

	If you want to...	Then...

	Transfer a call without	1. From an active call, choose Options >Trnsfer.
	talking to the transfer	2.	Dial the target number.
	recipient	2.	Dial the target number.
	recipient	3.	ChooseOptions > Trnsfer again to complete the transfer or
		3.	ChooseOptions > Trnsfer again to complete the transfer or
			EndCall to cancel.
		Note If your phone supports on-hook transfer, you can alternately
			complete the transfer by disconnecting.

	Talk to the transfer	1.	From an active call, choose Options > Trnsfer.
	recipient before transferring	2.	Dial the target number.
	a call (consult transfer)	2.	Dial the target number.
	a call (consult transfer)	3.	Wait for the transfer recipient to answer.
		3.	Wait for the transfer recipient to answer.
		4.	Choose Options > Trnsfer again to complete the transfer or
			EndCall to cancel.
		Note If your phone supports on-hook transfer, you can alternately
			complete the transfer by disconnecting.

40	OL-16131-01

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Cisco Systems CP7921GAK9RF manual Transferring Calls, Switch an in-progress

Contents

Americas Headquarters Page Contents Making Conference Calls Understanding Barge Features Directory Dialing Cisco Unified Wireless IP Phone 7921G for Cisco Unified To enter * + / = \ To enter space , . ‘ ~ ’ To enter # ? To enter ! @ $ % Using this Guide Getting StartedIf you want to Then Safety and Performance Information International Cisco websites can be accessed from this URLFinding Additional Information Statement Country. Statement Regulations. Statement Standard battery-CP-BATT-7921G-STD Fire Power Outage Using External DevicesCentral Europe-CP-PWR-7921G-CE= Regulatory Domains Accessibility Features List of accessibility features is available upon requestCisco Product Security Overview Connecting Your Phone Installing or Removing the Phone BatteryTo install or remove the battery, follow these steps Charging the Phone Battery Charging Time if AC PowerBattery Type Supply Connected to Phone Standard Hours Extended Using the AC Power Supply to Charge the Battery OL-16131-01 180350 Powering On the Phone Click Dont prompt me again to install this softwareNext If you want to Setting Username and Passwords Settings Network ProfilesHighlight Wlan Configuration and press View Entering and Editing Text Enter special characters and symbols Cancel editing mode Headset InformationRegistering with Taps Audio Quality Subjective to the User Securing the Phone with a Lock Set and Cable Lock 181319 An Overview of Your Phone Understanding Buttons and Hardware # ? ‘ ~ ’ + / = \ @ $ % Understanding Phone Screen Features For your primary phone line Date and Time line Displays time and date information Softkey features Understanding the Home Screen DisplayMain phone screen Displays four menu icons and Help Home Screen with Main Phone Screen Displayed Understanding Feature Buttons and Menus Home Screen in Line View Accessing the Help System on Your Phone Using Phone Buttons Understanding Lines vs. CallsFor more Information, see Understanding Line and Call Icons Icon Line or call state DescriptionTo Another Number, See Tracing Suspicious Calls, Understanding Out-of-Range Alerts Understanding Feature Availability Cleaning the Phone Basic Call Handling Placing a Call-Basic OptionsIf you want to Then See Choose Options NewCall Phone Book or Ph Book if available Press or Options DialChoose Missed Calls , or Received Calls , or Placed Calls Tips Placing a Call-Additional Options For more information Directory Services Corporate Directory name can varyPress Options Submit Choose Options CallBack while Push to Talk Service Using the Push to Talk Fast Dial Service Answering a Call If you want to Then For more information, seeAnswer or Using AutoAnswer, Using a Single Phone NumberEnding a Call Managing Business Calls Using Hold and Resume Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Switch an in-progress Transferring CallsPress Options Mobility and select Send call to mobile Forwarding Calls to Another Number Choose Options SelectChoose Options DirTrfr Choose Options iDivert Using Do Not Disturb User Options Web Pages,On the Web, Making Conference Calls Choose Options DND Using Conference Features Using ConferenceChoose Options ConfList. See Viewing or Removing Conference Participants, Using Join SelectParticipants Using cBarge Using Meet-MeChoose Options cBarge Viewing or Removing Conference Participants MeetMeChoose Options ConfList See Using Conference, Placing or Receiving Intercom CallsChoose Options Remove Choose Options RmLstC Tip Advanced Call Handling Speed DialingSpeed-Dial Hot Key Line View Speed Dial Using Speed Dial and Fast Dial To make a call, select a speed dial From the Line ViewAbbreviated Dial Fast Dial Picking Up a Redirected Call on Your Phone Choose Options AbbrDialAnswer a call that is ringing Choose Options PickUp Storing and Retrieving Parked Calls Choose Options OPickUp Logging Out of Hunt Groups Choose Options HLog Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines CBarge and Barge Choose Options Barge or cBargeView conference See Viewing or Removing Conference Participants, Using BLF to Determine a Line State Prevent others from viewing orChoose Options Private Making and Receiving Secure Calls If you want to Then Tracing Suspicious Calls Prioritizing Critical CallsNotify your system Choose Options Mcid Using Cisco Extension Mobility Access Lists for Mobile Connect, Answer a call using yourMobile phone Switch an in-progress call See Switching an In-Progress Call to Another Phone, Using the Application Button Make a call from yourSee Placing a Call-Additional Options, Using the Push to Talk Service Access Push ToTalk service CallManager 4.1 or later Using a Handset, Headset, and Speakerphone Desktop charger in front of you when using Speakerphone Obtaining Headsets Using AutoAnswer Changing Phone Settings Customizing Rings Customizing Volume Settings Sound Settings Alert PatternPhone Settings Sound Settings Volumes Change the way the phone Choose Select Docking Speaker Select Docking RingSelect Ring Output Phone Settings Customize Home Phone Settings Display SettingsCustomizing the Phone Screen Select Phone Book Changing Keypad Settings Using Any Key to Answer the PhoneHighlight LED Coverage Indicator, then press Or Change Phone Settings Keypad Settings Setting the Keypad to Automatically Lock After using the phoneAutomatically lock the keypad Choose Select Keypad Auto Lock Choose Phone Settings Keypad Settings Select Keypad Tone Viewing Your Network Profile ListChanging the Keypad Tones Network Profiles Using Call Logs and Directories Using Call LogsChoose Missed Calls, or Received Calls, or Placed Calls Choose Options Delete , or choose Options Exit Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneDirectory Services Corporate Directory name can Or Options Submit Directory Services Personal Address Access Personal Address BookThen press Options Submit Choose Options Delete Choose Options New Choose Options Fast DialPersonal Address Book Select Personal Fast Dials Using the Phone Book on Your Phone Assign any number as the primary number Or Options DialMissed Calls, or Received Calls, or Placed Calls Copy a phone Choose ContactSpeed Dials Accessing Voice Messages Accessing Your User Options Web Pages Logging In to the User Options Web PagesUse these sections for more information about If you want to Then do this Subscribing to Phone Services Services Service NameTips for Navigating the User Options Web Pages Continue Accessing Your User Options Web Pages CertificateUser Options Device Configuring Features and Services on the Web Setting Up Speed Dials on the Web See Configuring Fast Dials on the Web, Click Speed Dials If you want to Then, do this after you log Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast Dials Without using a PAB To a phone numberEntry Search for a Fast Dial Click Phone Services If you want to Then do this after you log Click Service URL Service NameChoose User Options User Settings Phone Settings, Click Line SettingsOptions Device Forwarding Calls to Another Number, Change the voice Select your device Message indicator Setting per lineMessage Waiting Lamp area, choose from various settings On your phone screen Web Pages, Settings Network Profile Network Configuration Host Name Create an access Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Add a new remote Understanding Additional Configuration Options See Accessing Your UserSee Using a Shared Line If you Then For more information Using a Shared Line Using CiscoSee Using AutoAnswer See Using BLF to Troubleshooting Your Phone General TroubleshootingSymptom Explanation Join fails Viewing Phone Administration Data CallBack failsIf you are asked to Then Device Information Network or Wlan Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms 106 OL-16131-01 Index OL-16131-01 Page OL-16131-01 PAB OL-16131-01 Page OL-16131-01