Advanced Call Handling, Speed Dialing | Cisco Systems CP7921GAK9RF

Advanced Call Handling

Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment.

Speed Dialing

Speed dialing allows you to press a hot key or select from a listing to place a call. Depending on configuration, your phone can support these speed-dial features:

•Speed-Dial Hot Key, page 50

•Line View Speed Dial, page 50

•Abbreviated Dial, page 51

•Fast Dial, page 51

Speed-Dial Hot Key

A speed-dial hot key allows you to quickly dial a Phone Book contact number stored locally on your phone. You can set up 99 speed-dial hot keys from your phone. To make a call, simply press and hold the speed-dial hot key or select a number from Directory > Speed Dials.

On the main Phone Book screen, depending on the type of phone assigned, these speed-dial icons are displayed:

Work Phone

Home Phone

Mobile Phone Other Phone

In the Phone Book contact details, this speed-dial icon (	) is displayed under the number assigned
to a speed-dial hot key.

For more information, see Using Speed Dial and Fast Dial, page 51 and Using the Phone Book on Your Phone, page 80.

Line View Speed Dial

A Line View speed dial allows you to quickly dial a number that is not stored in your local Phone Book. You set up line view speed-dial numbers from the User Options web page. Up to six numbers (a combination of line and speed-dial numbers) can be displayed on the phone.

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Cisco Systems CP7921GAK9RF manual Advanced Call Handling, Speed Dialing, Speed-Dial Hot Key, Line View Speed Dial

Contents

Americas Headquarters Page Contents Making Conference Calls Understanding Barge Features Directory Dialing Cisco Unified Wireless IP Phone 7921G for Cisco Unified To enter * + / = \ To enter space , . ‘ ~ ’ To enter # ? To enter ! @ $ % Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationInternational Cisco websites can be accessed from this URL Statement Country. Statement Regulations. Statement Standard battery-CP-BATT-7921G-STD Fire Central Europe-CP-PWR-7921G-CE= Power OutageUsing External Devices Regulatory Domains List of accessibility features is available upon request Accessibility FeaturesCisco Product Security Overview Installing or Removing the Phone Battery Connecting Your PhoneTo install or remove the battery, follow these steps Battery Type Supply Connected to Phone Charging the Phone BatteryCharging Time if AC Power Standard Hours Extended Using the AC Power Supply to Charge the Battery OL-16131-01 180350 Next Powering On the PhoneClick Dont prompt me again to install this software If you want to Highlight Wlan Configuration and press View Setting Username and PasswordsSettings Network Profiles Entering and Editing Text Headset Information Enter special characters and symbols Cancel editing modeRegistering with Taps Audio Quality Subjective to the User Securing the Phone with a Lock Set and Cable Lock 181319 An Overview of Your Phone Understanding Buttons and Hardware # ? ‘ ~ ’ + / = \ @ $ % Understanding Phone Screen Features For your primary phone line Date and Time line Displays time and date information Main phone screen Displays four menu icons and Help Softkey featuresUnderstanding the Home Screen Display Home Screen with Main Phone Screen Displayed Understanding Feature Buttons and Menus Home Screen in Line View Accessing the Help System on Your Phone Understanding Lines vs. Calls Using Phone ButtonsFor more Information, see To Another Number, Understanding Line and Call IconsIcon Line or call state Description See Tracing Suspicious Calls, Understanding Out-of-Range Alerts Understanding Feature Availability Cleaning the Phone If you want to Then See Basic Call HandlingPlacing a Call-Basic Options Choose Options NewCall Choose Missed Calls , or Received Calls , or Placed Calls Phone Book or Ph Book if availablePress or Options Dial Tips Placing a Call-Additional Options For more information Press Options Submit Directory ServicesCorporate Directory name can vary Choose Options CallBack while Push to Talk Service Using the Push to Talk Fast Dial Service If you want to Then For more information, see Answering a CallAnswer or Ending a Call Using AutoAnswer,Using a Single Phone Number Managing Business Calls Using Hold and Resume Switching Between Multiple Calls Using MuteSwitching an In-Progress Call to Another Phone Transferring Calls Switch an in-progressPress Options Mobility and select Send call to mobile Choose Options DirTrfr Forwarding Calls to Another NumberChoose Options Select Choose Options iDivert User Options Web Pages, Using Do Not DisturbOn the Web, Making Conference Calls Choose Options DND Choose Options ConfList. See Viewing or Removing Conference Using Conference FeaturesUsing Conference Participants, Select Using JoinParticipants Using Meet-Me Using cBargeChoose Options cBarge MeetMe Viewing or Removing Conference ParticipantsChoose Options ConfList Choose Options Remove See Using Conference,Placing or Receiving Intercom Calls Choose Options RmLstC Tip Speed-Dial Hot Key Advanced Call HandlingSpeed Dialing Line View Speed Dial Abbreviated Dial Using Speed Dial and Fast DialTo make a call, select a speed dial From the Line View Fast Dial Answer a call that is ringing Picking Up a Redirected Call on Your PhoneChoose Options AbbrDial Choose Options PickUp Storing and Retrieving Parked Calls Choose Options OPickUp Logging Out of Hunt Groups Choose Options HLog Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines View conference CBarge and BargeChoose Options Barge or cBarge See Viewing or Removing Conference Participants, Prevent others from viewing or Using BLF to Determine a Line StateChoose Options Private Making and Receiving Secure Calls If you want to Then Notify your system Tracing Suspicious CallsPrioritizing Critical Calls Choose Options Mcid Using Cisco Extension Mobility Mobile phone Switch an in-progress call Access Lists for Mobile Connect,Answer a call using your See Switching an In-Progress Call to Another Phone, Make a call from your Using the Application ButtonSee Placing a Call-Additional Options, Access Push To Using the Push to Talk ServiceTalk service CallManager 4.1 or later Using a Handset, Headset, and Speakerphone Desktop charger in front of you when using Speakerphone Obtaining Headsets Using AutoAnswer Changing Phone Settings Customizing Rings Phone Settings Sound Settings Volumes Customizing Volume SettingsSound Settings Alert Pattern Change the way the phone Choose Select Docking Ring Select Docking SpeakerSelect Ring Output Customizing the Phone Screen Phone Settings Customize HomePhone Settings Display Settings Select Phone Book Highlight LED Coverage Indicator, then press Or Change Changing Keypad SettingsUsing Any Key to Answer the Phone Phone Settings Keypad Settings Automatically lock the keypad Choose Setting the Keypad to Automatically LockAfter using the phone Select Keypad Auto Lock Changing the Keypad Tones Choose Phone Settings Keypad Settings Select Keypad ToneViewing Your Network Profile List Network Profiles Choose Missed Calls, or Received Calls, or Placed Calls Using Call Logs and DirectoriesUsing Call Logs Choose Options Delete , or choose Options Exit Directory Dialing Directory Services Corporate Directory name can Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Or Options Submit Then press Options Submit Directory Services Personal AddressAccess Personal Address Book Choose Options Delete Personal Address Book Choose Options NewChoose Options Fast Dial Select Personal Fast Dials Using the Phone Book on Your Phone Assign any number as the primary number Dial Or OptionsMissed Calls, or Received Calls, or Placed Calls Contact Copy a phone ChooseSpeed Dials Accessing Voice Messages Use these sections for more information about Accessing Your User Options Web PagesLogging In to the User Options Web Pages If you want to Then do this Tips for Navigating the User Options Web Pages Subscribing to Phone ServicesServices Service Name Continue Certificate Accessing Your User Options Web PagesUser Options Device Configuring Features and Services on the Web Setting Up Speed Dials on the Web See Configuring Fast Dials on the Web, Click Speed Dials Click Delete Selected If you want to Then, do this after you logChoose User Options Personal Address Book Choose User Options Fast Dials Entry Without using a PABTo a phone number Search for a Fast Dial Click Phone Services If you want to Then do this after you log Service Name Click Service URLChoose User Options User Settings Options Device Phone Settings,Click Line Settings Forwarding Calls to Another Number, Message Waiting Lamp area, choose from various settings Change the voice Select your device Message indicatorSetting per line On your phone screen Web Pages, Settings Network Profile Network Configuration Host Name Create an access Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Add a new remote See Using a Shared Line Understanding Additional Configuration OptionsSee Accessing Your User If you Then For more information See Using AutoAnswer Using a Shared LineUsing Cisco See Using BLF to Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Join fails If you are asked to Then Viewing Phone Administration DataCallBack fails Device Information Network or Wlan Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms 106 OL-16131-01 Index OL-16131-01 Page OL-16131-01 PAB OL-16131-01 Page OL-16131-01