Cisco Systems CP7921GAK9RF Accessing the Help System on Your Phone

26 OL-16131-01

Accessing the Help System on Your Phone

Your phone provides an online help system. Help topics appear on the screen.

Select a menu option Do one of these actions:

• Press the keypad number key for the item.

• Scroll to highlight the item, and then press the button (center of

the navigation button).

Go back one level in a

feature menu

Press Back.

Note To close the menu and return to the main phone screen, press

from any menu level.

Reposition the cursor

to edit a phone number

or name

Press the Navigation button left or right.

Select a highlighted call

or option

Press .

Access Help From the main screen, press .

If you want to... Then...

View the main menu Press and wait a few seconds for the menu to display. Main menu

topics include:

• About Your Cisco Unified IP Phone—Details about your phone

• How do I...?—Procedures for common phone tasks

• Calling Features—Descriptions and procedures for calling features

• Help—Tips on using and accessing Help

Get help using Help Press , wait for the online help main menu to display, and then choose

Help.

If you want to... Then...

Contents

Main Page Contents Page Page Page Cisco Unified Wireless IP Phone 7921G for Cisco Unified Communications Manager 7.0 Using the Phone Shortcut Keys and Buttons Softkey Definitions Entering Text Phone Screen Icons to enter * + - / = \ : ; to enter # ? ( ) [ ] { } Getting Started Using this Guide Finding Additional Information Safety and Performance Information Battery Safety Notices Page Power Outage Regulatory Domains Healthcare Environments Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Installing or Removing the Phone Battery Charging the Phone Battery Using the AC Power Supply to Charge the Battery Page Using the USB Cable and USB Port on the PC to Charge the Battery Powering On the Phone Setting Username and Passwords Entering and Editing Text Registering with TAPS Accessories for the Cisco Unified Wireless IP Phone 7921G Headset Information Audio Quality Subjective to the User Securing the Phone with a Lock Set and Cable Lock Page An Overview of Your Phone Understanding Buttons and Hardware * Page Page Understanding Phone Screen Features 1 2 Understanding the Home Screen Display Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Using Phone Buttons If you want to... Then... Understanding Lines vs. Calls For more information, see... Understanding Line and Call Icons Icon Line or call state Description Understanding Out-of-Range Alerts Understanding Feature Availability Cleaning the Phone Basic Call Handling Placing a CallBasic Options Page Placing a CallAdditional Options Page Page Answering a Call If you want to... Then... For more information, see... If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Speed-Dial Hot Key Line View Speed Dial Using Speed Dial and Fast Dial Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared Lines Remote-in-Use Sharing Call Information and Barging Privacy Understanding Barge Features cBarge and Barge Using Barge Features Preventing Others from Viewing or Joining a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Page Tracing Suspicious Calls Prioritizing Critical Calls Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number Using the Application Button Using the Push to Talk Service Using a Handset, Headset, and Speakerphone Page Obtaining Headsets Using AutoAnswer Changing Phone Settings Customizing Rings Customizing Volume Settings Page Customizing the Phone Screen Changing Keypad Settings Using Any Key to Answer the Phone Setting the Keypad to Automatically Lock Changing the Keypad Tones Viewing Your Network Profile List Using Call Logs and Directories Using Call Logs Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Cisco Unified CallManager Release 4.3 and Later Cisco Unified Communications Manager Release 5.1 and Later Page Using the Phone Book on Your Phone Page Page Page Accessing Voice Messages Accessing Your User Options Web Pages Cisco Unified CallManager Release 4.3 and Later User Options Web Pages Logging In to the User Options Web Pages Tips for Navigating the User Options Web Pages Subscribing to Phone Services If you want to... Then, do this after you log in and select your device type... Cisco Unified Communications Manager Release 5.1 and Later User Options Web Pages Accessing Your User Options Web Pages Configuring Features and Services on the Web Setting Up Speed Dials on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Tips, Using the Address Book Synchronization Tool Setting Up Phone Services on the Web Controlling User Settings on the Web Controlling Line Settings on the Web Using Cisco WebDialer Page Setting Up Phones and Access Lists for Mobile Connect Page Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Page Index A B C D E F H I K L M N O P Q R S T U V W