Basic Call Handling

Tips

Calls must be on the same line before you can add them to a conference. If calls are on different lines, transfer them to a single line before using Confrn or Join.

Depending on how your phone is configured, if you leave a conference after initiating it, the conference might end. To avoid this, transfer the conference before hanging up.

Using Join

Join allows you to combine two or more existing calls to create a conference in which you are a participant.

If you want to...

Then...

 

 

 

 

 

 

Create a conference by joining

1.

From an active call, press

, highlight another a call that

together existing calls that are

 

 

 

 

on a single line

 

you want to include in the conference, and choose Options >

 

 

Select.

 

 

 

 

The selected call displays this

icon.

 

 

Note that the active call is automatically selected.

 

2.

Repeat this step for each call that you want to add.

 

3.

From a selected call, choose Options > Join.

 

 

Create a conference by joining

1. From an active call, choose Options > Join.

together existing calls that are

2.

Press

and select the line for calls that you want to

on multiple lines

 

 

 

 

 

 

include in the conference.

 

 

 

One of the following occurs:

 

 

 

The calls are joined.

 

 

 

You may be prompted to slect the call(s) that you want to

 

 

join. Highlight the call(s) and choose Options > Select, then

 

 

Options > Join to complete the action.

 

Note If your phone does not support Join for calls on multiple lines,

 

 

transfer the calls to a single line before using Join.

 

 

See a list of conference

Choose Options > ConfList. See Viewing or Removing Conference

participants or remove

Participants, page 47.

 

participants

 

 

 

 

 

 

 

 

 

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems CP7921GAK9RF manual Using Join, Select, Participants