Advanced Call Handling

Preventing Others from Viewing or Joining a Shared-Line Call

If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your calls.

If you want to...

Then...

 

 

 

 

 

Prevent others from viewing or

1.

Choose Options > Private.

 

barging calls on a shared line

2.

To verify that Privacy is on, look for

(Privacy-enabled

 

 

 

icon) next to the directory number.

 

 

 

 

 

Allow others to view or barge calls

1.

Choose Options > Private.

 

on a shared line

2.

To verify that Privacy is off, look for

(Privacy-disabled

 

 

 

icon) next to the directory number.

 

 

 

 

 

Tips

If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual.

The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines.

Using BLF to Determine a Line State

Busy Lamp Field (BLF) features allow you to view the state of a phone line that is associated with a speed dial, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

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Cisco Systems CP7921GAK9RF Using BLF to Determine a Line State, Prevent others from viewing or, Choose Options Private