If you want to...

Then...

 

Verify that Call Forward

Look for both of these indicators:

All is enabled on your

The

icon next to the primary line.

primary line

 

 

The call forward target number in the status line.

Set up or cancel call

1.

Log in to your User Options web pages. (See Accessing Your

forwarding remotely, or for

 

User Options Web Pages, page 87.)

a non-primary line on your

2.

Access your call forwarding options. (See Controlling Line Settings

phone

 

on the Web, page 94.)

 

 

Note When call forwarding is enabled for any line other than the primary line, your phone does not provide you with confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options web pages.

Tips

Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.

You can forward your calls to a traditional analog phone or to another IP phone, although your system administrator might restrict the call forwarding feature to numbers within your company.

Call forwarding is phone line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.

Your system administrator can enable a call forward override feature that allows the person receiving your forwarded calls to reach you. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through.

Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number that you enter would create a call forwarding loop or would exceed the maximum number of links permitted in a call forwarding chain.

Using Do Not Disturb

You can use the Do Not Disturb (DND) feature to turn off only the ringer on your phone or to turn off all audible and visual notifications of incoming calls. Your system administrator enables DND for your phone.

When DND and Call Forward are both enabled on your phone, calls are forwarded and the caller does not hear a busy tone.

DND interaction with other types of calls includes:

DND does not affect intercom calls or non-intercom priority calls.

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Cisco Systems CP7921GAK9RF manual Using Do Not Disturb, User Options Web Pages, On the Web