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 Making Conference Calls
 Understanding Barge Features
 Directory Dialing
 Cisco Unified Wireless IP Phone 7921G for Cisco Unified
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 Using this Guide
Getting Started
If you want to Then
 Statement
Safety and Performance Information
International Cisco websites can be accessed from this URL
Finding Additional Information
 Regulations. Statement
Country. Statement
 Fire
Standard battery-CP-BATT-7921G-STD
 Regulatory Domains
Power Outage
Using External Devices
Central Europe-CP-PWR-7921G-CE=
 Accessibility Features
List of accessibility features is available upon request
Cisco Product Security Overview
 Connecting Your Phone
Installing or Removing the Phone Battery
To install or remove the battery, follow these steps
 Standard Hours Extended
Charging the Phone Battery
Charging Time if AC Power
Battery Type Supply Connected to Phone
 Using the AC Power Supply to Charge the Battery
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 If you want to
Powering On the Phone
Click Dont prompt me again to install this software
Next
 Entering and Editing Text
Setting Username and Passwords
Settings Network Profiles
Highlight Wlan Configuration and press View
 Enter special characters and symbols Cancel editing mode
Headset Information
Registering with Taps
 Audio Quality Subjective to the User
 Securing the Phone with a Lock Set and Cable Lock
 181319
 An Overview of Your Phone
 Understanding Buttons and Hardware
 ‘ ~ ’
# ?
 @ $ %
+ / = \
 Understanding Phone Screen Features
 Date and Time line Displays time and date information
For your primary phone line
 Home Screen with Main Phone Screen Displayed
Softkey features
Understanding the Home Screen Display
Main phone screen Displays four menu icons and Help
 Home Screen in Line View
Understanding Feature Buttons and Menus
 Accessing the Help System on Your Phone
 Using Phone Buttons
Understanding Lines vs. Calls
For more Information, see
 See Tracing Suspicious Calls,
Understanding Line and Call Icons
Icon Line or call state Description
To Another Number,
 Understanding Out-of-Range Alerts
 Cleaning the Phone
Understanding Feature Availability
 Choose Options NewCall
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
 Tips
Phone Book or Ph Book if available
Press or Options Dial
Choose Missed Calls , or Received Calls , or Placed Calls
 For more information
Placing a Call-Additional Options
 Choose Options CallBack while
Directory Services
Corporate Directory name can vary
Press Options Submit
 Fast Dial Service
Push to Talk Service Using the Push to Talk
 Answering a Call
If you want to Then For more information, see
Answer or
 Managing Business Calls
Using AutoAnswer,
Using a Single Phone Number
Ending a Call
 Using Hold and Resume
 Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
 Switch an in-progress
Transferring Calls
Press Options Mobility and select Send call to mobile
 Choose Options iDivert
Forwarding Calls to Another Number
Choose Options Select
Choose Options DirTrfr
 Using Do Not Disturb
User Options Web Pages,
On the Web,
 Choose Options DND
Making Conference Calls
 Participants,
Using Conference Features
Using Conference
Choose Options ConfList. See Viewing or Removing Conference
 Using Join
Select
Participants
 Using cBarge
Using Meet-Me
Choose Options cBarge
 Viewing or Removing Conference Participants
MeetMe
Choose Options ConfList
 Choose Options RmLstC
See Using Conference,
Placing or Receiving Intercom Calls
Choose Options Remove
 Tip
 Line View Speed Dial
Advanced Call Handling
Speed Dialing
Speed-Dial Hot Key
 Fast Dial
Using Speed Dial and Fast Dial
To make a call, select a speed dial From the Line View
Abbreviated Dial
 Choose Options PickUp
Picking Up a Redirected Call on Your Phone
Choose Options AbbrDial
Answer a call that is ringing
 Choose Options OPickUp
Storing and Retrieving Parked Calls
 Choose Options HLog
Logging Out of Hunt Groups
 Using a Shared Line
Using Barge to Add Yourself to a Shared-Line Call
Understanding Shared Lines
 See Viewing or Removing Conference Participants,
CBarge and Barge
Choose Options Barge or cBarge
View conference
 Using BLF to Determine a Line State
Prevent others from viewing or
Choose Options Private
 Making and Receiving Secure Calls
 If you want to Then
 Choose Options Mcid
Tracing Suspicious Calls
Prioritizing Critical Calls
Notify your system
 Using Cisco Extension Mobility
 See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
Answer a call using your
Mobile phone Switch an in-progress call
 Using the Application Button
Make a call from your
See Placing a Call-Additional Options,
 Using the Push to Talk Service
Access Push To
Talk service CallManager 4.1 or later
 Using a Handset, Headset, and Speakerphone
 Desktop charger in front of you when using Speakerphone
 Using AutoAnswer
Obtaining Headsets
 Customizing Rings
Changing Phone Settings
 Change the way the phone Choose
Customizing Volume Settings
Sound Settings Alert Pattern
Phone Settings Sound Settings Volumes
 Select Docking Speaker
Select Docking Ring
Select Ring Output
 Select Phone Book
Phone Settings Customize Home
Phone Settings Display Settings
Customizing the Phone Screen
 Phone Settings Keypad Settings
Changing Keypad Settings
Using Any Key to Answer the Phone
Highlight LED Coverage Indicator, then press Or Change
 Select Keypad Auto Lock
Setting the Keypad to Automatically Lock
After using the phone
Automatically lock the keypad Choose
 Network Profiles
Choose Phone Settings Keypad Settings Select Keypad Tone
Viewing Your Network Profile List
Changing the Keypad Tones
 Choose Options Delete , or choose Options Exit
Using Call Logs and Directories
Using Call Logs
Choose Missed Calls, or Received Calls, or Placed Calls
 Directory Dialing
 Or Options Submit
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Directory Services Corporate Directory name can
 Choose Options Delete
Directory Services Personal Address
Access Personal Address Book
Then press Options Submit
 Select Personal Fast Dials
Choose Options New
Choose Options Fast Dial
Personal Address Book
 Using the Phone Book on Your Phone
 Assign any number as the primary number
 Or Options
Dial
Missed Calls, or Received Calls, or Placed Calls
 Copy a phone Choose
Contact
Speed Dials
 Accessing Voice Messages
 If you want to Then do this
Accessing Your User Options Web Pages
Logging In to the User Options Web Pages
Use these sections for more information about
 Continue
Subscribing to Phone Services
Services Service Name
Tips for Navigating the User Options Web Pages
 Accessing Your User Options Web Pages
Certificate
User Options Device
 Setting Up Speed Dials on the Web
Configuring Features and Services on the Web
 Click Speed Dials
See Configuring Fast Dials on the Web,
 Choose User Options Fast Dials
If you want to Then, do this after you log
Choose User Options Personal Address Book
Click Delete Selected
 Search for a Fast Dial
Without using a PAB
To a phone number
Entry
 If you want to Then do this after you log
Click Phone Services
 Click Service URL
Service Name
Choose User Options User Settings
 Forwarding Calls to Another Number,
Phone Settings,
Click Line Settings
Options Device
 On your phone screen
Change the voice Select your device Message indicator
Setting per line
Message Waiting Lamp area, choose from various settings
 Web Pages,
 Network Profile Network Configuration Host Name
Settings
 Choose User Options Mobility Settings Access Lists
Create an access
 Add a new remote
Choose User Options Mobility Settings Remote Destinations
 If you Then For more information
Understanding Additional Configuration Options
See Accessing Your User
See Using a Shared Line
 See Using BLF to
Using a Shared Line
Using Cisco
See Using AutoAnswer
 Join fails
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
 Device Information Network or Wlan
Viewing Phone Administration Data
CallBack fails
If you are asked to Then
 Using the Quality Reporting Tool
 Cisco One-Year Limited Hardware Warranty Terms
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 Index
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