Cisco Systems CP7921GAK9RF manual Forwarding Calls to Another Number, Choose Options Select

			Basic Call Handling
If you want to...	Then...
Transfer two current calls	1.	Scroll to highlight any call on the same line.
to each other	2.	Choose Options > Select.	displays by the selected call.
(direct transfer) without
	3.	Scroll to highlight the other call on the same line.
staying on the line
	4.	Choose Options > DirTrfr.
		The two calls connect to each other and drop you from the call.
	Note If you want to stay on the line with the callers, use Join instead.
Redirect a call to your voice	Choose Options > iDivert.
messaging system	The call is automatically transferred to your voice message greeting.
	You can use iDivert with a call that is active, ringing, or on hold.

Tips

•If on-hook transfer is enabled on your phone, you can either disconnect to complete the transfer, or choose Options > Trnsfer and then disconnect.

•If on-hook transfer is not enabled on your phone, disconnecting without using Trnsfer again places the call on hold.

•You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before transferring it, choose Resume.

Forwarding Calls to Another Number

When enabled by your system administrator, you can use these call forwarding features to redirect incoming calls from your phone to another number:

•Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

•Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage)—Applies to certain calls that you receive, according to conditions.

You can access Call Forward All on your phone or from your User Options web pages; conditional call forwarding features are accessible only from your User Options web pages.

If you want to...	Then...
Set up Call Forward All on	Choose Options > CFwdAll, and enter a target phone number.
your primary line
Cancel Call Forward All on	Choose Options > CFwdAll.
your primary line

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 41