Installation Guide
System Requirements
The following tables list the minimum system requirements for the WFM server and clients.
System Environment
WFM has been verified in the following configurations:
Table 3. Verified configurations
ACD | PBX |
Unified CCX 5.0 Cisco Unified CallManager (Unified CM) 5.1, 6.1
Unified CCX 6.0 Unified CM 4.3
Operating Environment
The WFM server requires the following operating system and hardware configuration.
Table 4. WFM server minimum configuration
Operating System | Hardware | |
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Windows Server 2003 | • | 3.4 GHz Dual Pentium 4 |
R2 | • 2 GB RAM | |
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| • | 146 GB hard disk space |
| • | Cisco Media Convergence Server (MCS) or equivalent* |
| NOTE: Running WFM on a platform other than a Cisco MCS | |
| or exact equivalent is not supported by Cisco. | |
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*For the latest information on supported MCS equivalent platforms (including IBM and HP), go to http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure_list.html.
16 | October 2007 |
