Cisco Systems SPA303, SPA301 manual Getting Started, Using Basic Phone Functions

	Contents
Chapter 1: Getting Started		6
Overview of the Cisco Small Business IP Phones		7
Phone Features		8
Model Comparison		8
Phone Components of Cisco SPA301		9
Phone Components of Cisco SPA303 and Cisco SPA500 Series Models		11
Cisco SPA500S Attendant Console		14
Connecting Wired and Wireless Headsets (Optional)		15
Using Softkeys to Handle Calls		17
Using Your Line Buttons		20
Extensions		20
Shared Lines		20
Status Indicators		21
Using the Feature Buttons		21
Entering and Editing Characters		23

Chapter 2: Using Basic Phone Functions	26
Choosing an Audio Device	27
Adjusting Volume and Muting	29
Placing, Answering, and Managing Calls	30
Placing a Call	31
Answering, Diverting, and Ending Calls	33
Managing Multiple Calls	34
Using a Hot Phone	35
Using a Paired Phone	36
Using the Intercom and Paging Features	37
Transferring Calls	39
Viewing and Returning Missed Calls	41
Forwarding All Calls	43
Setting Do Not Disturb	44
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W	3