Getting Started

1

 

Using Softkeys to Handle Calls

 

 

 

 

 

Softkey

Function

 

 

 

 

 

Conflx

When you have an active call and a held call on your

or Conf Line

phone, press this softkey to create a conference for

 

these calls. If you have multiple calls on hold, you will be

 

prompted to choose a held call by pressing the line

 

button. Also see Conf.

 

 

 

 

To end the conference for everyone, press End Call or

 

hang up. To exit the conference and allow the other

 

callers to continue the call, press

Join .

 

 

 

Dir or Directory

To place a call from your local directory, press this

 

softkey. Use the navigation button to open a directory

 

and select a number. To dial a selected number, press

 

Dial . To exit without dialing, press

twice.

 

 

EditDial

When using a Redial list or Call History List, press this

 

softkey to edit the selected number before placing a call.

 

For example, you may need to edit a misdialed number

 

or change the dialing prefix. Then press

Dial

to place

 

the call.

 

 

 

 

 

Forward, Clr Fwd

Press Forward to forward all incoming calls. Then enter

 

an extension or phone number. Press Clr Fwd

to receive

 

calls normally.

 

 

 

 

 

 

 

 

End Call

Press to end the active call.

 

 

 

 

 

Exit

When viewing a menu on the screen, press this softkey

 

to return to the home screen.

 

 

 

 

 

Grpick

Press to display a list of ringing calls. Use the navigation

or Grpickup

button to select a call, and then press

Dial

to answer

 

it. Also see Pickup.

 

 

 

 

 

Hold

During a call, press this softkey to place the call on hold.

 

 

Ignore

When the phone is ringing, press this softkey to divert

 

the call to the configured Call Forward No Answer

 

Number. Also see Dnd, -Dnd, Clr Dnd.

 

 

 

 

Lcr

Returns the last called that was received on this phone.

 

 

Miss

Displays the Missed Calls list. Use the navigation button

 

to select a call, and then press

Dial .

 

 

 

 

New Call

After placing a call on hold, press this softkey to place a

 

new call.

 

 

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Image 18
Cisco Systems SPA301 Conflx, Or Conf Line, Dir or Directory, EditDial, Forward, Clr Fwd, End Call, Exit, Grpick, Hold, Lcr

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.