Managing Multiple Calls

Using Basic Phone Functions	2
Using Basic Phone Functions
Placing, Answering, and Managing Calls

Task	Instructions

Ending a call	Replace the handset, or press the speaker or
	headset button. Alternatively, press End Call . Note:
	Pressing the line button ends all calls on the line.

You can manage up to two calls on each line button.

Task	Instructions

Using the line button to	If you have a call on a line button and a new call
toggle between two calls	rings, press the line button to answer the new call
on the same line	and place the first call on hold. Press the line button
	to toggle between the two calls, as needed.
	• SPA303 and SPA50xG models: The
	information for the active call appears in the
	main area of the screen, and the status is
	Connected. The information for the held call
	appears in a black bar at the top of the
	screen.
	• Cisco SPA525G/G2: The information for
	both calls appears on the screen. The active
	call has a white border, and the status is
	shown as Connected. The held call has no
	border, and the status is shown as Holding.

Using the FLASH button	If you are on a call and receive a new call, press to
to toggle between two	place the first call on hold and answer the new call.
calls	To Toggle between the two calls, press FLASH
Cisco SPA301	twice.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.

Cisco Systems SPA301, SPA303 manual Managing Multiple Calls

Models: SPA303 SPA301

Using Basic Phone Functions

Task

Ending a call