Using Basic Phone Functions

2

 

Viewing and Returning Missed Calls

 

 

 

 

 

Viewing and Returning Missed Calls

You can easily view and return missed calls by using the LCR and Miss softkeys (Cisco SPA50xG models) or CallRtn and Miss (Cisco SPA525G/G2).

Not available on Cisco SPA301 or Cisco SPA501G.

Task

Instructions

 

 

 

 

 

Returning the most recent

Press LCR

or CallRtn

. Note: This softkey

missed call (“last call

appears automatically on the home page if a call

return”)

is missed and the Miss Call Shortcut is enabled.

 

This softkey also is available by pressing the

 

right-arrow softkey icon on the home screen.

 

 

 

 

Viewing or returning missed

1.

Press

Miss to view a list of missed calls.

calls

 

OR

 

 

Cisco SPA50xG models

 

Press

. Select Call History, and then select

 

 

Missed Calls.

 

 

 

Note: The Miss softkey appears

 

 

automatically if a call is missed and the Miss

 

 

Call Shortcut is enabled.

 

2.

To return a call, scroll to the call. Then press

 

 

Dial .

 

 

 

 

Note: You can edit a number before dialing.

 

 

See Editing an entry before dialing,

 

 

page 55.

 

 

 

 

 

Viewing or returning missed

1.

Press

Miss to view a list of missed calls.

calls

 

Alternatively, press

. Select Call History,

Cisco SPA525G/G2

 

and then select Missed Calls.

 

2.

To return a call, scroll to the call. Then press

 

 

Dial .

 

 

 

 

Note: You can edit a number before dialing.

 

 

See Editing an entry before dialing,

 

 

page 55.

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

41

Page 41
Image 41
Cisco Systems SPA303, SPA301 manual Viewing and Returning Missed Calls, See Editing an entry before dialing

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.