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Cisco Systems SPA301, SPA303 Using Star Codes on Cisco IP Phones, Entering a star code manually

Models: SPA303 SPA301

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Using Advanced Phone Features	3
Using Advanced Phone Features
Using Star Codes on Cisco IP Phones

Using Star Codes on Cisco IP Phones

You can use “star codes” to access phone supplementary services. Choose a star code from a list on the phone screen, or enter the star code manually.

Choosing a star code from a list:

•Cisco SPA50xG models (except 501G): Press the right-arrow navigation

button until *code appears. Press *code . Press the down-arrow navigation button to select a star code. Then press Dial . Additional prompts may appear.

•Cisco SPA525G/G2: Press Option, and then select Input Star Code. Press the down-arrow navigation button to select a star code. Additional prompts may appear.

Entering a star code manually:

•During an active call: Place the call on hold. Press * and then enter the code.

•For a new call: Lift the handset, select or , or press a line button. Press * and then enter the code.

For some codes, you may need to press Dial to continue (not required on Cisco SPA301 or Cisco SPA501G). For some codes, additional prompts will appear (or a tone will play on Cisco SPA301 or Cisco SPA501G). For more information, refer to the following table.

Enter:	To do this:	Notes

*36	Pick up a ringing call for a	Not available on Cisco SPA301 or Cisco
	particular extension.	SPA501G
		You will be prompted to enter the extension
		number of the ringing phone. Then press
		Dial . When the call information appears,
		press Dial to confirm. Press Cancel if
		you do not want to pick up the call.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Cisco Systems SPA301, SPA303 Using Star Codes on Cisco IP Phones, Entering a star code manually, Enter To do this

Contents

User Guide Cisco Systems, Inc. All rights reserv 78-19372-01C0 Using Basic Phone Functions Getting StartedUsing Advanced Phone Features SPA501GAppendix a Using an Analog Phone with the Cisco UC320W ContentsAppendix B Where to Go From Here Appendix A, Using an Analog Phone with the Cisco UC320W Getting StartedOverview of the Cisco Small Business IP Phones Getting StartedPhone Features Model ComparisonPhone Feature Description Phone Components of Cisco SPA301To place the first call on hold and answer Getting Started Using Personal Speed Dials, More information, see Using Softkeys to HandleSee Using Your Line Buttons, Calls,Voice Response Menu on Cisco SPA301 Cisco SPA501G,Cisco SPA500S Attendant Console Connecting Wired and Wireless Headsets Optional Task InstructionsDevices in the Bluetooth Configuration Select User Preferences Select Bluetooth ConfigurationBluetooth Profiles list Using Softkeys to Handle Calls Softkey FunctionTransfer or Xfer See IgnoreConflx Or Conf LineDir or Directory EditDialDial . Also see Grpick or Grpickup Extensions Using Your Line ButtonsShared Lines Using the Feature Buttons Status IndicatorsGetting Started Entering and Editing Characters Alphanumeric mode Input Num numericEntering letters Editing a phone numberUsing the Setup Menu Selecting a menu optionBy scrolling By entering a number onUsing Basic Phone Functions Using Basic Phone Functions Choosing an Audio DeviceChoosing your preferred audio device in this table Your preferred audio device in this tableEnabled Mobile Phone, Cisco SPA 525G2 With Your BluetoothSelect Preferences Adjusting Volume and Muting Placing, Answering, and Managing Calls Placing a call Placing a CallDial from a personal extension if allowed Task Instructions Redialing a numberAnswering, Diverting, and Ending Calls Number, see Forwarding All Calls,Managing Multiple Calls Using a Hot Phone Use the handset Lift it off hookUsing a Paired Phone Using the Intercom and Paging Features Directories,Select Preferences Select User PreferencesSelect Call Preferences Select Auto AnswerTransferring a call Without announcing it Transferring CallsTransferring a call after Announcing it Using an Auto Dial Speed Transferring a call byDial, Phone Monitor, or Line Monitor buttonViewing and Returning Missed Calls See Editing an entry before dialingEnabling or disabling Missed Call notification Softkeys Select Miss Call ShortcutAll by using the softkey Forwarding All CallsForwarding all incoming Calls to another numberSetting Do Not Disturb Enabling or Disabling Call Waiting Enabling or disabling CallWaiting Select Preferences Waiting Select User PreferencesPicking Up a Call for Another Extension Parking a Call Call by using a call Park Select Call Park StatusParking and unparking a Slot buttonCreating a Three-Way Conference Call Using the Phone Directories Cisco SPA525G/G2Using Your Contact List Personal Address Book See Entering and Editing Characters,Adding or editing a Characters,Copy a contact record to Create a new entry Using the Call History Lists Using the Corporate DirectoriesEditing Characters, Personal Address Book,Setting or Changing a Phone Password Scroll to Device Administration and press Logging on to your phoneUsing the Voicemail System Setting Up Your Voicemail BoxAccessing Voicemail Your Voicemail Box, Task InstructionsAccessing your voicemail from an external number Voicemail OptionsOptions to play messages Option DescriptionOptions to manage your messages PressOptions to manage your greetings and password Using Advanced Phone Features Configuring Privacy Features Using Advanced Phone FeaturesAlso see Using Star Codes on Cisco IP Phones, Blocking or allowing Caller ID by using Setup menuBlocking or allowing Anonymous calls by using Setup menu Scroll to Block Anonym CallEnabling and Using Dial Assistance Using dial assistanceEnabling or disabling dial Assistance Scroll to Dial AssistanceCreating and Using Personal Speed Dials Using a numeric speed Dial by using the keypadDial by using the Setup Creating a numericAdjusting Your Display Screen Adjusting the contrastAdjust the brightness Select LCD ContrastAdjusting the backlight Timer Select Screen PreferencesConfiguring the Phone Screen Saver Setting the timer for Screen saver if enabled Select User PreferencesScroll to Screen Saver Settings Trigger Interval secSaver display if enabled Select Screen Saver Mode Adjusting the screenBackground Picture Displays a message Saver display if enabled Select User Preferences EnabledBlack Background , Gray Background , or Picture Rotation and Digital FrameCustomizing the Ring Tones for Your Extensions Contact List Personal Address Book,Changing a ring tone Select Ring ToneEntering a star code manually Using Star Codes on Cisco IP PhonesEnter To do this Pick up a ringing call from Call waiting is disabled for On the Cisco SPA501G Press IVR Options NumberScroll to Network Configuration and press Select Number OptionUsing Advanced Phone Features Enabling Bluetooth Scroll to Bluetooth Configuration and press SelectInitiating Pairing from the Cisco SPA 525G2 Wireless Headsets Optional section on136 Select Personal Address Book Making a Mobile Phone Call Using Your Cisco SPA 525G2 Receiving Mobile Phone Calls Using the Cisco SPA 525G2 Charging Your Mobile Phone Using Your Cisco SPA 525G2 Not available on Cisco SPA301 and Cisco SPA501G Changing the System Time SettingsCisco SPA303 and Cisco Select Date/Time Cisco SPA525 and CiscoMove the cursor to Set Current Time Manually Holding and resuming a Basic Calling Functions on Analog PhonesCall Using Star Codes for Special Features on Analog Phones Using an Analog Phone with the Cisco UC320WUsing an Analog Phone with the Cisco UC320W Using an Analog Phone with the Cisco UC320W Product Documentation SupportCisco Small Business