Using Advanced Phone Features

3

 

Using Star Codes on Cisco IP Phones

 

 

 

 

 

Using Star Codes on Cisco IP Phones

You can use “star codes” to access phone supplementary services. Choose a star code from a list on the phone screen, or enter the star code manually.

Choosing a star code from a list:

•Cisco SPA50xG models (except 501G): Press the right-arrow navigation

button until *code appears. Press *code . Press the down-arrow navigation button to select a star code. Then press Dial . Additional prompts may appear.

•Cisco SPA525G/G2: Press Option, and then select Input Star Code. Press the down-arrow navigation button to select a star code. Additional prompts may appear.

Entering a star code manually:

•During an active call: Place the call on hold. Press * and then enter the code.

•For a new call: Lift the handset, select or , or press a line button. Press * and then enter the code.

For some codes, you may need to press Dial to continue (not required on Cisco SPA301 or Cisco SPA501G). For some codes, additional prompts will appear (or a tone will play on Cisco SPA301 or Cisco SPA501G). For more information, refer to the following table.

Enter:

To do this:

Notes

 

 

 

*36

Pick up a ringing call for a

Not available on Cisco SPA301 or Cisco

 

particular extension.

SPA501G

 

 

You will be prompted to enter the extension

 

 

number of the ringing phone. Then press

 

 

Dial . When the call information appears,

 

 

press Dial to confirm. Press Cancel if

 

 

you do not want to pick up the call.

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Cisco Systems SPA301, SPA303 Using Star Codes on Cisco IP Phones, Entering a star code manually, Enter To do this
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SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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