Using Basic Phone Functions

2

 

Parking a Call

 

 

 

 

 

Parking a Call

You can “park” a call on a designated line so that it can be picked up from another phone in the office. The call is on hold until it is “unparked” or the caller hangs up. During this time, the caller will hear the call park music, if configured by your phone administrator.

You can use star codes for this feature. For more information, see Using Star Codes on Cisco IP Phones, page 76. On Cisco SPA301 and SPA501G, this feature is available only by using the star codes.

Task

Instructions

 

 

 

Parking a call by entering

1.

While on an active call, press the right-arrow

a park number

 

navigation button to view other softkeys.

 

2.

Press

Park .

 

3.

Enter one or more digits to identify the park line.

 

 

Use any easily remembered number, such as

 

 

123. You will use this number to unpark the call.

 

4.

Press

Dial . The call disappears from your

 

 

phone screen. The caller hears “on hold” music or

 

 

messages until the call is unparked.

 

 

Unparking a call by

Use this method if you know the park number for the

entering the park number

call that you want to unpark.

 

1.

Press the right-arrow navigation button to view

 

 

other softkeys.

 

2.

Press

Unpark .

 

3.

Enter the number of the park line.

 

4.

Press

Dial . The call is connected.

 

 

To unpark a call from a

Use this method if you do not know the park number

list of parked calls

for the call that you want to unpark.

Cisco SPA50xG models

1.

Press .

 

 

2.

Select Call Park Status. The phone displays

 

 

information for all parked calls.

 

3.

Scroll to the call that you want to unpark, and then

 

 

press

Unpark . The call is connected.

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

47

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Cisco Systems SPA303, SPA301 manual Parking a Call
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SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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