Using Basic Phone Functions

2

 

Forwarding All Calls

 

 

 

 

 

Forwarding All Calls

Use the Call Forward All feature to forward all calls to another extension or an external phone number that you specify. This feature temporarily overrides the Call Forward Busy/No Answer settings that your phone administrator configured for your phone.

NOTE Your phone administrator configures the Call Forward Busy/No Answer settings for all extensions, shared lines, and hunt groups. The default destination is voicemail, if enabled. The phone administrator may specify another destination, as required.

Check with your phone administrator for details.

You can use star codes for this feature. For more information, see Using Star Codes on Cisco IP Phones, page 76. On Cisco SPA301 and SPA501G, this feature is available only by using the star codes.

Task

Instructions

 

 

 

 

 

 

Forwarding all incoming

1.

Press

Cfwd

or Forward .

calls to another number

2.

Enter the extension or phone number. For an

 

 

 

outbound call, include the dialing prefix required

 

 

to get an outside line, as well as any long-

 

 

distance prefix required for your phone service.

 

 

(No dialing prefix is required on a shared line.)

 

3.

Press

Dial

. (This step is not required for an

 

 

internal number.) The display screen displays

 

 

Calls Forwarded. All incoming calls will be

 

 

forwarded to the specified number.

 

 

 

Disabling Call Forward

Press -Cfwdor

Clr Fwd .

All by using the softkey

 

 

 

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

43

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Cisco Systems SPA303 manual Forwarding All Calls, Forwarding all incoming, Calls to another number, Disabling Call Forward
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SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.
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