Using Basic Phone Functions

2

 

Placing, Answering, and Managing Calls

 

 

 

 

 

Task

Instructions

 

 

Viewing call information

Not available on Cisco SPA301 or Cisco SPA501G

on the screen

Press the down-arrow navigation button

 

 

repeatedly to view the call information for

 

each line button and each call. You may have

 

up to two calls on each line button.

 

When a call is selected, you can use the soft

 

keys to perform tasks, such as resuming or

 

ending the call.

 

- On Cisco SPA303 and Cisco SPA50xG

 

models, the selected call appears in the

 

main area of the screen. The other call

 

appears at the top of the screen with a

 

black background.

 

- On Cisco SPA525G/G2, the selected call

 

appears with a white border. The other

 

call has no border.

 

 

Using a Hot Phone

Your phone system may have up to two hot phones. A hot phone is used exclusively for placing a call to a target number. For example, at a locked entrance, a hot phone could allow visitors to immediately call an attendant. In a medical clinic, a hot phone could allow personnel to immediately call for emergency assistance.

NOTE You may compare the hot phone function to the Private Line Automatic Dial (PLAR) or Hotdial function in other phone systems. The hot phone function applies to the phone, not to a line button.

To place a call to the target number, choose an audio device. There may be a short delay before the call is connected.

Use the handset: Lift it off hook.

Use the phone speaker (if available on the phone model): Press .

Use a headset (if applicable): Press .

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Cisco Systems SPA303, SPA301 manual Using a Hot Phone, Use the handset Lift it off hook

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.