Cisco Systems SPA301, SPA303 Voicemail Options, Accessing your voicemail from an external number

Using Basic Phone Functions	2
Using the Voicemail System

Task

Accessing your voicemail from an external number

Instructions

Optionally, your phone administrator may set up your system so that you can retrieve your voicemail messages from an external number. For example, you may be able to call a number to be connected to an Auto Attendant that allows you to dial an extension number. In this case, follow the instructions earlier in this section to access the voicemail for your extension or another extension. Check with your phone administrator for more information.

Voicemail Options

After you log in by entering the mailbox password, voicemail options are announced within the voicemail system. Common tasks are described below.

NOTE These options are available after you set up your voicemail box. See Setting Up Your Voicemail Box, page 58.

Options to play messages:

Press 1 to play new messages, or press 3 to play old (saved) messages (available if you previously saved a message). Then use the following options:

Option Description

2Save the message.

3Delete the message.

4Send a reply. Record your message. Press # to end your recording.

5Forward the message. Enter the extension number, press #, and record your message. Then press # or hang up to exit.

7• When pressed from the menu: Repeats the message from the beginning.

•When pressed during playback: Rewinds the message.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 60