Cisco Systems SPA303, SPA301 Using Softkeys to Handle Calls, Softkey Function, Transfer or Xfer

Getting Started	1
Using Softkeys to Handle Calls

Using Softkeys to Handle Calls

Softkeys are dynamic buttons that appear on the phone screen to provide access to special functions for the current task or the selected menu.

Four softkeys can be displayed at one time. When additional options are available, a right-arrow icon (>) or left-arrow icon (<) appears at the right or left end of the softkey area. Press the left-arrow or right-arrow navigation button to view more softkeys.

Refer to the following table for information about common softkeys for handling calls.

NOTE Softkey labels vary on different models. Availability of a particular softkey depends on the phone state, the configuration, and the phone model. Not available on the

Cisco SPA301 or the Cisco SPA501G.

Softkey	Function
> or <	Indicates that more softkeys are available by pressing
	the left-arrow or right-arrow navigation button.
Answer	Answers a ringing call.
Bxfer, BlindXfer	To transfer a call to another user without announcing the
	call, press this softkey, enter the extension or phone
	number, and then press the softkey again. Also see
	Transfer or Xfer.
Call Rtn	Returns the last call that was received on this phone.
Cfwd, -Cfwd	Press	Cfwd	to forward all incoming calls. Then enter
	an extension or phone number. Press -Cfwd			to receive
	calls normally.
Dnd, -Dnd, Clr Dnd	Press	Dnd	to prevent calls from ringing your phone;
	calls are forwarded to your Call Forward All number.
	Press	-Dnd	or Clr Dnd to receive calls normally. Also
	see Ignore.
Conf	During an active call, press this softkey to initiate a
	conference call. Enter a number, wait for an answer, and
	then press		Conf again. Also see Conflx or Conf Line.
	To end the conference for everyone, press			End Call or
	hang up. To exit the conference and allow the other
	callers to continue the call, press Join .

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 17