Using Basic Phone Functions

2

 

Placing, Answering, and Managing Calls

 

 

 

 

 

Placing a Call

NOTE For information about dialing options, see Entering and Editing Characters, page 23.

Task

Instructions

 

 

 

 

 

Placing a call

1.

Choose an audio device.

 

 

 

Use the handset: Lift it off hook.

 

 

 

Use the phone speaker: Press .

 

 

 

Use a headset (not included): Press

.

 

2.

Press a line button (optional). If you do not choose

 

 

a line button, the first button is used by default.

 

3.

Dial an extension number or an external number.

 

 

(See instructions below in this table.)

 

 

Note: Your phone system administrator may block

 

certain dialing patterns or may restrict them to

 

 

authorized users. When you dial a blocked pattern,

 

the input is considered invalid, and the call cannot

 

be placed. Depending on the system setup, when

 

you dial a restricted code, the input may be

 

 

considered invalid or you may be prompted to enter

 

a call authorization account code. In this case, a tone

 

will sound and a message will appear on the screen

 

(if applicable). Enter your account code followed by

 

* Privileges may vary for each user.

 

 

 

 

Dialing an external

 

Dial from a shared FXO (trunk) line: Enter

number

 

 

the phone number, including any long-

 

 

 

 

distance prefix required by your phone

 

 

 

 

service. No access code is needed.

 

 

 

Dial from a personal extension (if allowed):

 

 

 

Enter the access code, such as 9 . Enter the

 

 

 

phone number, including any long-distance

 

 

 

prefix required by your phone service. Check

 

 

 

with your phone administrator for details.

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

31

Page 31
Image 31
Cisco Systems SPA303, SPA301 manual Placing a Call, Placing a call, Dial from a personal extension if allowed

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.