Cisco Systems SPA301, SPA303 manual Picking Up a Call for Another Extension

Using Basic Phone Functions	2
Picking Up a Call for Another Extension

Picking Up a Call for Another Extension

You can pick up a call that is ringing at another extension.

You can use star codes for this feature. For more information, see Using Star Codes on Cisco IP Phones, page 76. On Cisco SPA301 and SPA501G, this feature is available only by using the star codes.

Task	Instructions
Picking up a call by	Use this method when you know the extension
entering an extension	number of the ringing call.
number	1.	Press the right-arrow navigation button to
		display other softkeys.
	2.	Press	Pickup .
	3.	Enter the number of the extension where the call
		is ringing. The phone displays information about
		the call.
	4.	Press	Dial to answer the call.
Picking up a call by using	Use this method when you are unsure which phone
a list of ringing calls	is ringing.
	1.	Press the right-arrow navigation button to
		display other softkeys.
	2.	Press	grPick or GrPickup . The phone briefly
		displays the message: Gathering Call Info.
	3.	Scroll to the call that you want to answer.
	4.	Press	Dial to answer the call.
Picking up a call by using	If your phone is configured with an Individual Pickup
a button on your phone	button, Phone Monitor button, or Line Monitor button
	for another user, press the button to pick up a
	ringing call.

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 46