Using Basic Phone Functions

2

 

Using the Call History Lists

 

 

 

 

 

Using the Corporate Directories

The Corporate Directory includes these sub-directories:

Internal Directory: All internal numbers, including system extensions, personal extensions, shared extensions, paging groups, and hunt groups

External Directory: External phone numbers that your phone administrator has added to the directory

Groups Directory: Shared extensions, paging groups, and hunt groups

Stations Directory: Personal extensions

Task

Instructions

 

 

Viewing the entries

Press the up-arrow or down-arrow navigation

 

button to move the cursor up or down the list.

 

 

Placing a call to a contact

Select the address book, and then scroll to the

in the directory

contact. Press Dial to place the call.

 

 

NOTE The Search softkey applies only to the personal contacts in the directory, and does not search the listings in the Corporate Directory. For more information, see Using Your Contact List (Personal Address Book), page 51.

Using the Call History Lists

You can use the Call History lists to review recent calls and to place calls.

Not available on Cisco SPA301 or Cisco SPA501G

Task

Instructions

 

 

Choosing a list

Press , and then select Call History. Select one

Cisco SPA50xG models

of these lists:

 

1.

Redial List: Extensions and phone numbers that

 

 

were dialed recently from this phone.

 

2.

Answered Calls: Caller ID information for the

 

 

calls that were received recently on this phone.

 

3.

Missed Calls: Caller ID information for calls that

 

 

rang this phone but were unanswered.

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Cisco Systems SPA301, SPA303 manual Using the Call History Lists, Using the Corporate Directories

SPA303, SPA301 specifications

Cisco Systems is renowned for its communication solutions, and the Cisco SPA301 and SPA303 IP Phones are excellent examples of their commitment to providing robust and reliable telephony features. These devices are designed for small to medium-sized businesses, offering essential functionalities alongside advanced technologies that enhance productivity and communication.

The Cisco SPA301 IP Phone is a single-line VoIP phone that serves as an economical choice for businesses looking to implement a straightforward communication solution. It features high-definition voice quality for clear conversations and supports the Session Initiation Protocol (SIP), which allows interoperability with a variety of VoIP service providers. The SPA301 is equipped with a user-friendly interface, featuring an intuitive LCD display that facilitates navigation through its features. Additionally, it has the capability of assigning up to two SIP accounts, enabling users to manage calls from multiple lines simultaneously.

On the other hand, the Cisco SPA303 is a more advanced model that offers support for up to three lines. This makes it suitable for users who require more flexibility and functionality in their communication needs. The SPA303 also boasts a higher-definition audio experience, thanks to its wideband audio support. One of the significant features of the SPA303 is its two-port Ethernet switch, allowing additional devices to connect seamlessly without needing a separate network switch.

Both phones support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power adapters. The devices also provide multiple call handling features, including call waiting, call transfer, and three-way calling, which enhance collaboration among teams. Notably, they come with integrated security protocols, ensuring calls are kept private and secure.

In addition to their basic features, the Cisco SPA301 and SPA303 benefit from the extensibility of the Cisco Smart Call Home Technology. This technology offers enhanced diagnostics and proactive notifications, enabling IT administrators to maintain higher service levels. With their stylish design, advanced features, and comprehensive scalability, the Cisco SPA301 and SPA303 phones are excellent investments that align with modern business communication strategies. Whether for a single user or a multi-line environment, these phones deliver quality and functionality that meet diverse communication needs.