Cisco Systems SPA303, SPA301 manual Transferring Calls, Transferring a call Without announcing it

Models: SPA303 SPA301

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Using Basic Phone Functions

2

 

Transferring Calls

 

 

 

 

 

Transferring Calls

You can transfer a call to another extension or phone number.

Task

Instructions

 

 

 

 

 

 

 

 

 

 

 

Transferring a call

 

 

 

 

 

 

without announcing it

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco SPA301

1.

During an active call, press

FLASH . The first call is

 

 

placed on hold, a second line is opened, and you

 

 

hear a dial tone.

 

 

 

 

 

2.

Enter the extension or phone number for the third

 

 

party. For an outbound call, include the dialing

 

 

prefix required to get an outside line, as well as

 

 

any long-distance prefix required for your phone

 

 

service. (No dialing prefix is required on a shared

 

 

line.)

 

 

 

 

 

3.

While the other phone is ringing, hang up.

 

 

 

 

 

 

 

Cisco SPA501G

1.

During an active call, press

 

 

 

 

 

.

 

 

 

 

 

 

 

 

 

 

2.

Enter the extension or phone number. For more

 

 

information, see Placing a Call, page 31.

 

 

 

 

 

 

3.

When the other phone begins to ring, press

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other models

1.

During an active call, press

Bxfer or BlindXfer .

 

 

The call is placed on hold and a new line is

 

 

opened to dial the number.

 

 

 

 

 

2.

Enter the extension or phone number. For more

 

 

information, see Placing a Call, page 31.

 

 

 

 

 

 

 

Transferring a call after

 

 

 

 

 

 

announcing it

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco SPA301

1.

During an active call, press

FLASH . The first call is

 

 

placed on hold, a second line is opened, and you

 

 

hear a dial tone.

 

 

 

 

 

2.

Enter the extension or phone number for the third

 

 

party. For external numbers, include the digit

 

 

required to get an outside line (except on shared

 

 

lines).

 

 

 

 

 

3.

When the other party answers, announce the call,

 

 

and then hang up.

 

 

 

 

 

 

 

 

 

 

 

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W

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Page 39
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Cisco Systems SPA303, SPA301 manual Transferring Calls, Transferring a call Without announcing it