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Cisco Systems WSC4500XF32SFP manual 5-20, 6 Catalyst 4510R Serial Number Location, Troubleshooting

Models: WSC4500XF16SFP WSC4500XF32SFP WSC4500X24XIPB

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Figure 5-6 Catalyst 4510R Serial Number Location

Chapter 5 Troubleshooting

Contacting the Cisco Technical Assistance Center

Figure 5-6 Catalyst 4510R Serial Number Location

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113784, 781-00251-01A0

	Catalyst 4500 Series Switches Installation Guide
5-20	78-14409-08

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Cisco Systems WSC4500XF32SFP 5-20, 6 Catalyst 4510R Serial Number Location, Troubleshooting, 78-14409-08, Sn Aaannnnxxxx

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Catalyst 4500 Series Switches Installation GuideDecember 800 553-NETS 6387 Fax 408Turn the television or radio antenna until the interference stops Move the equipment farther away from the television or radioCatalyst 4500 Series Switches Installation Guide Copyright 2002-2005 Cisco Systems, Inc. All rights reservedPage C O N T E N T S Submitting a Service RequestDefinitions of Service Request Severity PrefaceSwitching Traffic Flow Fan Assembly Power SuppliesLoad-Sharing Feature Power FlowSystem Ground Connection Guidelines Verifying the InstallationVentilation Site-Planning ChecklistSystem Boot Verification Replacing Backplane Modules on a Catalyst 4507R or 4510R SwitchTroubleshooting Troubleshooting the Power SupplyOrganization PrefaceAudience ChapterSpecifications Related DocumentationTroubleshooting Repacking a Switchboldface font ConventionsConvention DescriptionDescription ConventionCtrl Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Warning IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONS BEWAAR DEZE INSTRUCTIES Varoitus TÄRKEITÄ TURVALLISUUSOHJEITABEWAHREN SIE DIESE HINWEISE GUT AUF Attention IMPORTANTES INFORMATIONS DE SÉCURITÉCONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZAAviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Advarsel VIKTIGE SIKKERHETSINSTRUKSJONERTA VARE PÅ DISSE INSTRUKSJONENE GUARDE ESTAS INSTRUÇÕESVarning! VIKTIGA SÄKERHETSANVISNINGAR SPARA DESSA ANVISNINGARCisco.com Obtaining Documentationxvii Ordering Documentation Product Documentation DVDxviii Documentation Feedback Cisco Product Security OverviewReporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support & Documentation Website Submitting a Service Requesthttp//tools.cisco.com/RPF/register/register.do Definitions of Service Request Severity xxiixxiii Obtaining Additional Publications and InformationPreface Obtaining Additional Publications and Information xxiv Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URLProduct Overview Switch FeaturesC H A P T E R Catalyst 4503 Switch Features Figure 1-1 Catalyst 4503 Switch Front ViewTable 1-1 describes the features of the Catalyst 4503 switch FeatureDescription Features of the Catalyst 4503 Switch continued FeatureDescription Feature DescriptionCatalyst 4506 Switch Features Figure 1-2 Catalyst 4506 Switch Front ViewFeatures of the Catalyst 4506 Switch FeatureDescription Features of the Catalyst 4506 Switch continued FeatureDescription Feature Description1-10 Catalyst 4507R Switch FeaturesFigure 1-3 Catalyst 4507R Switch Front View Description Feature1-11 Features of the Catalyst 4507R Switch continued 1-12Feature DescriptionFeature 1-13Description Figure 1-4 Catalyst 4510R Switch Front View Catalyst 4510R Switch Features1-14 Power suppliesFeatures of the Catalyst 4510R Switch 1-15Feature DescriptionFeatures of the Catalyst 4510R Switch continued 1-16Feature DescriptionFeature 1-17Description Feature Supervisor Engines1-18 DescriptionSupervisor Engine Features continued 1-19Feature 1. PAgP = Port Aggregation Protocol 2. SPAN = switched port analyzerFigure 1-5 Supervisor Engine II WS-X4013 1-20Figure 1-6 Supervisor Engine II-Plus WS-X4013+ 1-21 Figure 1-8 Supervisor Engine II-Plus 10GE WS-X4013+10GEFigure 1-9 Supervisor Engine III WS-X4014 1-22Supervisor Engine IV WS-X4515 10/100BASE-T Port, page 1-23LEDs, page Gigabit Ethernet Uplink Ports, page Figure 1-11 Supervisor Engine V WS-X45161-24 LEDsColor/State CONSOLE Port, page RESET Button, page CompactFlash Port, page10-Gigabit Ethernet Uplink Ports Gigabit Ethernet Uplink Ports1-25 10/100BASE-T Port RESET ButtonSFP Ports CONSOLE PortCompactFlash Port Fan Assembly1-27 Catalyst 4500 Series Switches Installation Guide 1-28Chapter 1 Product Overview Fan Assembly Figure 1-13 Catalyst 4503 AirflowCatalyst 4500 Series Switches Installation Guide 1-29Fan Assembly Figure 1-15 Catalyst 4507R AirflowFan Assembly 1-30Fan assembly Catalyst 4500 Series Switches Installation Guide1-31 Power SuppliesFigure 1-17 AC-Input Power Supply All Except 4200 W Figure 1-19 1400 W DC-Input Power Supply 1-32Figure 1-18 4200 W Dual Input AC Power Supply Chapter 1 Product Overview Power Supplies1-33 Figure 1-20 1400 W DC Triple-Input Power SupplyPower Supply LEDs Power Supply LEDs1-34 Color/StateEnvironmental Monitoring Feature Power Supply FanLoad-Sharing Feature 1-35Input Input ConfigurationPower Maximum Total OutputMaximum Input Current Power @ -44 V DCMaximum Input Approximate3.3V PSU1PSU2 MinimumPSU1 Dual Redundant Operation1-39 PSU2System Architecture Power Flow1-40 Power over Ethernet 1-41PoE Line Cards PoE Over-subscription1-42 Deploying PoE on the Cisco Catalyst 4500 Series 1-43Cisco Catalyst 4500 Series Service Provider DC Power Supply Cisco Catalyst 4500 Series External AC Power Shelf and1400 W DC Power Supply with Integrated Power Entry Module 1-44Management Flow 1-45Switching Traffic Flow 1-461-47 Over-subscriptionSwitching Traffic Flow Supervisor Redundancy 1-48Warning Class 1 laser product. Statement Preparing for InstallationC H A P T E R Power Connection Guidelines for AC-Powered Systems, page Electrostatic DischargeSite Power Requirements and Heat Dissipation, page Site-Planning Checklist, pagePreventing Electrostatic Discharge Damage Site Power Requirements and Heat Dissipation Power Connection Guidelines for AC-Powered Systems Length LocalePart Number Plug RatingPart Number 1400 W PWR-C45-1400AC= Power SuppliesLocale LengthLength LocalePart Number Plug RatingPart Number Appliance CouplerLocale LengthLocale Appliance Coupler 4200 W Power Supply PWR-C45-4200ACV=2-10 Part NumberPart Number 2-11Locale LengthPower Connection Guidelines for DC-Powered Systems 2-12Calculating DC Input Current 2-13Ventilation 2-142-15 Output PowerCalculating System Heat Dissipation Output PowerVerified by Site-Planning ChecklistPlanning Activity TimeVerified by Task NoPlanning Activity TimeCatalyst 4500 Series Switches Installation Guide 2-18Chapter 2 Preparing for Installation Site-Planning Checklist 78-14409-08Rack-Mounting the Switch, page Installing the Switch in a RackChecking the Shipping Container Contents, page C H A P T E RChecking the Shipping Container Contents Rack-Mounting the Switch Required Installation ToolsRack-Mounting Catalyst 4500 Series Switches Quantity Part DescriptionCatalyst 4500 Series Switches Installation Guide Figure 3-1 L Brackets on the Front Edge of the Catalyst 4503 SwitchChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 78-14409-08Catalyst 4500 Series Switches Installation Guide Figure 3-2 L Brackets on the Front Edge of the Catalyst 4506 SwitchChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 78-14409-08Catalyst 4500 Series Switches Installation Guide Figure 3-3 L Brackets on the Front Edge of the Catalyst 4507R SwitchChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 78-14409-08Figure 3-4 L Brackets on the Front Edge of the Catalyst 4510R Switch Chapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 3-10Figure 3-5 Attaching the Cable Guide to the Catalyst 4503 Switch Catalyst 4500 Series Switches Installation GuideChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 3-11Figure 3-6 Attaching the Cable Guide to the Catalyst 4506 Switch Catalyst 4500 Series Switches Installation GuideChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 3-12Figure 3-7 Attaching the Cable Guide to the Catalyst 4507R Switch Catalyst 4500 Series Switches Installation Guide3-13 Step 3 Install the chassis in the rack as follows3-14 Figure 3-9 Installing a Catalyst 4503 Switch in the RackChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 3-15Figure 3-10 Installing a Catalyst 4506 Switch in the Rack Catalyst 4500 Series Switches Installation GuideChapter 3 Installing the Switch in a Rack Rack-Mounting the Switch 3-16Figure 3-11 Installing a Catalyst 4507R Switch in the Rack Catalyst 4500 Series Switches Installation Guide3-17 Figure 3-12 Installing a Catalyst 4510R Switch in the Rack3-18 System Ground Connection GuidelinesFigure 3-13 Catalyst 4503 Grounding Holes Catalyst 4500 Series Switches Installation Guide 3-19Chapter 3 Installing the Switch in a Rack Figure 3-14 Catalyst 4506 Grounding HolesCatalyst 4500 Series Switches Installation Guide 3-20Chapter 3 Installing the Switch in a Rack Figure 3-15 Catalyst 4507R Grounding HolesCatalyst 4500 Series Switches Installation Guide 3-21Chapter 3 Installing the Switch in a Rack Figure 3-16 Catalyst 4510R Grounding HolesParts and Required Tools 3-22Connecting System Ground and Power 3-233-24 Step 5 Remove the label that covers the grounding pad3-25 Step 9 Connect the power supply cordsCatalyst 4500 Series Switches Installation Guide 3-26Chapter 3 Installing the Switch in a Rack System Ground Connection GuidelinesRemoving and Replacing FRUs C H A P T E RRemoving and Replacing the Chassis Fan Assembly, page Removing and Replacing the Power SupplyRemoving and Replacing the Power Supply, page Replacing Backplane Modules on a Catalyst 4507R or 4510R Switch, pageRemoving and Replacing the Power Supply Figure 4-1 AC-Input Power SupplyFigure 4-2 4200 W Dual-Input AC Power Supply Catalyst 4500 Series Switches Installation GuideRemoving and Replacing the Power Supply Figure 4-3 DC-Input Power SupplyFigure 4-4 1400 W DC Triple-input Power Supply Serial communication connectorRemoving an AC-Input Power Supply Required ToolsFigure 4-6 Loosening the Side-Clamp Screw Removing and Replacing the Power SupplyCatalyst 4500 Series Switches Installation Guide Figure 4-7 Loosening the Captive ScrewsCaution Use both hands to grasp a power supply Installing an AC-Input Power Supply Step 11 Press the power switch down to the on position see Figure 4-10 The LED labeled GOOD is green The LED labeled FAIL is not litRequired Tools Removing a DC-Input Power SupplyRemoval Procedure 4-11Figure 4-12 DC Triple-input Power Supply 4-12Figure 4-11 DC-Input Power Supply Removing and Replacing the Power SupplyFigure 4-14 Connecting the DC-Input Wires Triple-input Power Supply 4-13Figure 4-13 Connecting the DC-Input Wires Removing and Replacing the Power Supply4-14 Figure 4-15 Loosening the Captive Screws4-15 Figure 4-16 Handling a DC-Input Power SupplyWarning Use copper conductors only. Statement Installing a DC-Input Power SupplyInstallation Procedure 4-164-17 Step 6 Replace the terminal coverRemoving and Replacing the Chassis Fan Assembly 4-18Removing and Replacing the Chassis Fan Assembly 4-19Figure 4-17 Catalyst 4503 System Fan Assembly Catalyst 4500 Series Switches Installation GuideCaptive installation screws 4-20Figure 4-18 Catalyst 4506 System Fan Assembly Removing and Replacing the Chassis Fan AssemblyRemoving and Replacing the Chassis Fan Assembly 4-21Figure 4-19 Catalyst 4507R System Fan Assembly Captive installationFan assembly 4-22Figure 4-20 Catalyst 4510R System Fan Assembly Removing and Replacing the Chassis Fan AssemblyInstalling the Fan Assembly Removing the Fan Assembly4-23 Verifying the Installation Replacing Backplane Modules on a Catalyst 4507R or 4510R Switch4-24 4-25 htm#wp21932Catalyst 4500 Series Switches Installation Guide 4-26Replacing Backplane Modules on a Catalyst 4507R or 4510R Switch Figure 4-21 Catalyst 4507R BackplaneFigure 4-22 Finding the Seating Levers 4-27Figure 4-23 Releasing the Module Figure 4-25 Seating the Replacement Module 4-28Figure 4-24 Removing the Module 4-29 Step 9 Make sure the module is fully seated. See FigureVerify the New Modules 4-30Troubleshooting C H A P T E RSystem Boot Verification Problem Solving to the System Component Level Using LEDs to Identify Startup Problems Step 4 Verify that the LEDs labeled STATUS on each switching module are green when the supervisor engine completes initialization Troubleshooting the Power Supply Troubleshooting Power Problems using Cisco IOS Troubleshooting the Fan Assembly Troubleshooting Backplane Modules Troubleshooting Switching Modules 5-10Description 5-11Switching Module LEDs Figure 5-2 10/100BASE-T Port LEDsTroubleshooting Switching Modules Using Cisco IOS 5-12Chapter 5 Troubleshooting Troubleshooting Supervisor Engines Troubleshooting Supervisor Engines5-13 Color/StateColor/State Troubleshooting Supervisor Engines Using Cisco IOS5-14 Description5-15 C4KREDUNDANCY-2-HANDSHAKETIMEOUT C4KREDUNDANCY-2-POSTFAILRESETContacting the Cisco Technical Assistance Center 5-165-17 Serial NumbersFigure 5-3 Catalyst 4503 Serial Number Location Catalyst 4500 Series Switches Installation Guide 5-18Chapter 5 Troubleshooting Figure 5-4 Catalyst 4506 Serial Number LocationCatalyst 4500 Series Switches Installation Guide 5-19Chapter 5 Troubleshooting Figure 5-5 Catalyst 4507R Serial Number LocationCatalyst 4500 Series Switches Installation Guide 5-20Chapter 5 Troubleshooting Figure 5-6 Catalyst 4510R Serial Number LocationSpecifications A P P E N D I X ACatalyst 4503 Switch Specifications SpecificationPower Catalyst 4506 Switch SpecificationsSpecification SpecificationPower Catalyst 4507R Switch SpecificationsSpecification SpecificationSpecification PowerCatalyst 4510R Switch Specifications SpecificationSpecification Catalyst 4500 Series Power SuppliesPower 1000 W AC-Input Power Supply Specifications SpecificationSpecification 1300 W AC-Input Power Supply Specifications1300 W AC-Input Power Supply Specifications continued SpecificationSpecification 1400 W AC-Input Power Supply SpecificationsSpecification A-10Specification Specification A-11“Calculating DC Input Current” section on page Specification A-12Table A-8 1400 W DC-Input Power Supply Specifications continued 1400 W DC Triple-Input Power Supply Specifications A-13Specification Table A-9A-14 Specification2 or 1 andPS1/PS2 2 and2800 W AC-Input Power Supply Specifications A-16Specification Table A-124200 W AC-Input Power Supply Specifications A-17Specification Table A-133.3V TotalA-18 3.3VRepacking a Switch A P P E N D I X BAppendix B Repacking a Switch Figure B-1 Catalyst 4500 Series Switch Packing MaterialDocumentation and accessories Packing foam Packing carton Catalyst 4500 Series Switches Installation GuideI N D E NumericsAIN-1 IN-2 IN-3 IN-4 IN-5 IN-6 Index IN-7Catalyst 4500 Series Switches Installation Guide 78-14409-08Index IN-8Catalyst 4500 Series Switches Installation Guide 78-14409-08