Chapter 5 Troubleshooting

Troubleshooting the Power Supply

If you are unable to resolve the problem, or if you determine that either a power supply or backplane connector is faulty, contact the Cisco Technical Assistance Center (TAC) for instructions.

Troubleshooting Power Problems using Cisco IOS

Check for system messages related to the power supply, and refer to the system message guide for your software release. You may need to add a power supply or upgrade to a larger one for your current configuration or verify that the switches are set properly. Connect a terminal to the console port, and look for any of the following system messages:

C4K_CHASSIS-2-INLINEPOWEROFF

C4K_CHASSIS-2-INSUFFICIENTPOWERDETECTED

C4K_CHASSIS-2-INSUFFICIENTPOWERSHUTDOWN

C4K_CHASSIS-3-INSUFFICIENTPOWER

C4K_CHASSIS-3-INSUFFICIENTPOWERSUPPLIESDETECTED

C4K_CHASSIS-3-MIXINPOWERDETECTED

C4K_IOSMODPORTMAN-3-UNKNOWNPOWERSUPPLY

C4K_IOSMODPORTMAN-4-INLINEPOWEROVERMAX

C4K_IOSMODPORTMAN-4-INLINEPOWERSUPPLYBAD

C4K_IOSMODPORTMAN-4-POWERSUPPLYBAD

C4K_IOSMODPORTMAN-4-POWERSUPPLYFANBAD

C4K_SUPERVISOR-3-POWERSUPPLYSTATUSREADFAILED

C4K_SUPERVISOR-3-POWERSUPPLYSEEPROMREADFAILED

C4K_SUPERVISOR-3-POWERSUPPLYSEEPROMINVALID

C4K_SUPERVISOR-4-INLINEVOLTAGEOUTOFRANGE

You may also use the show environment status powersupply, show module all, and show power commands to monitor PS status, load, and activity.

 

 

Catalyst 4500 Series Switches Installation Guide

 

 

 

 

 

 

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Cisco Systems WSC4500X24XIPB, WSC4500XF32SFP, WSC4500XF16SFP manual Troubleshooting Power Problems using Cisco IOS