If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

Windows XP:

1.Click Start and click Control Panel.

2.Under Pick a CategoryPerformance and MaintenanceSystemSystem PropertiesHardwareDevice Manager.

3.Right-click the device for which the new driver was installed, then click Properties.

4.Click Driver and click Roll Back Driver.

Windows Vista:

1.Click Start ComputerSystem PropertiesDevice Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

2.Right-click the device for which the new driver was installed and click Properties.

3.Click Drivers and click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities media.

1.With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5.

2.When the Drivers and Utilities installation program starts, follow the prompts on the screen.

3.When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer.

4.When you see the Windows desktop, reinsert the Drivers and Utilities media.

5.At the Welcome Dell System Owner screen, click Next.

NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are not displayed, exit the Drivers and Utilities media program. For drivers information, see the documentation that came with the device.

A message appears, stating that the Drivers and Utilities media is detecting hardware in your computer.

The drivers that are used by your computer are automatically displayed in the My Drivers—The Drivers and Utilities media has identified these components in your system window.

6.Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, that driver is not required by your operating system.

Manually Reinstalling Drivers

After extracting driver files from the Drivers and Utilities media to your hard drive, you may be required to update the driver manually.

Windows XP:

1.Click Start and click Control Panel.

2.Under Pick a Category, click Performance and MaintenanceSystemSystem PropertiesHardwareDevice Manager.

3.Double-click the type of device for which you are installing the driver.

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Dell 720H2C appendix Using the Drivers and Utilities Media, Manually Reinstalling Drivers