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1.Click Start .
2.In the Start Search box, type System Restore and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
3. Click Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
Windows XP:
1.Click Start→ All Programs→ Accessories→ System Tools→ System Restore.
2.Click Undo my last restoration and click Next.
Windows Vista:
1.Click Start .
2.In the Start Search box, type System Restore and press <Enter>.
3.Click Undo my last restoration and click Next.
Enabling System Restore
NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP.
If you reinstall Windows XP with less than 200 MB of free
To see if System Restore is enabled:
1.Click Start→ Control Panel→ Performance and Maintenance→ System.
2.Click the System Restore tab and ensure that Turn off System Restore is unchecked.
Using Dell PC Restore and Dell Factory Image Restore
NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer— including data
Windows XP: Dell PC Restore
Using PC Restore:
1.Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2.Immediately upon seeing the blue bar, press <Ctrl><F11>.