Reference and Troubleshooting Guide | Dell 7500 instruction

Dell™ Inspiron™ 7500 System

REFERENCE AND TROUBLESHOOTING GUIDE

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Dell 7500 manual Reference and Troubleshooting Guide

Contents

Reference and Troubleshooting Guide Page Safety Instructions Page Ergonomic Computing Habits Viii Protecting Against Electrostatic Discharge When Removing or Installing Memory ModulesPage About This Guide Preface Other Documents You May Need Warranty and Return Policy InformationNotational Conventions Example del c\myfile.doc Typographical Conventions No boot device available Contents Xvi Getting Help Installing System Software Xviii Figures Index Tables Xxi Xxii Xxiii Xxiv Introduction Hardware FeaturesPage Front View of the Computer Front View of the ComputerPage Back View of the Computer Back View of the ComputerPage Available Options and Upgrades Software Features Getting Help Using the AC Adapter Options and Upgrades Using the Media Bay Removing a Device From the Media Bay Using the MegaBay Removing a Device From the MegaBay Adjusting the Battery Bezel Installing a Battery Attaching the Composite TV-Out Adapter Cable Using the Composite TV-Out Adapter Cable Installing an Internal Hard-Disk Drive Removing the Internal Hard-Disk Drive Returning a Hard-Disk Drive to Dell Installing Memory Modules Removing the Memory Module Cover Removing a Memory Module Creating the Save-to-Disk Suspend File Port Replicator Connecting Other External DevicesPage Checking the Basics Basic Troubleshooting Checking Connections Environmental Factors Power Drives Modem Look and Listen Cleaning Diskette Drives Boot Routine Indications Setup Options Installing and Configuring Software Finding Software Solutions Error Messages Using SoftwareInput Errors Start-Up Files Avoiding Interrupt Assignment Conflicts Program Conflicts Troubleshooting a Wet Computer Troubleshooting Procedures Support.dell.com Basic Troubleshooting Troubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using a Battery Total Power Failure When Using the AC Adapter Support.dell.com Basic Troubleshooting No Power to a Part of the Computer Troubleshooting the Diskette Drive Troubleshooting the CD-ROM or DVD-ROM Drive Troubleshooting the Hard-Disk Drive Support.dell.com Basic Troubleshooting Troubleshooting an External Keyboard Troubleshooting Memory Troubleshooting the Display Troubleshooting an External Monitor Page Troubleshooting the Basic I/O Functions Troubleshooting the Serial and Parallel Ports Troubleshooting a Parallel Printer Troubleshooting a Serial I/O Device Troubleshooting the Infrared Port Troubleshooting the Touch Pad Troubleshooting Audio Functions Running the Dell Diagnostics Starting the Dell Diagnostics Select Devices to Test Dell Diagnostics Main Screen Highlight Select Devices to Test in the Diagnostics Menu Using the Dell DiagnosticsMenu Device Group KeysDevice TestPage Installing the Windows 98 Operating System Installing System SoftwareSelect Start Windows 98 Setup from CD-ROM and press Enter Installing the Audio Driver Installing Drivers and Utilities for Windows Installing the Touch Pad Driver Installing the Video Driver Installing the Internal Modem Driver Optional At the Welcome Screen, click Next Installing the Software DVD Decoder Optional Installing Help From the CD Installing the System Help Click Support Your Dell Downloading Help From the Support Web SiteClick Inspiron Notebooks Click Dell Documents Technical Information Creating the Save-to-Disk Suspend Partition Installing Drivers and Utilities for Windows NT Click OK in the Invalid Display Settings dialog box Changing Video Resolution Important Information window, click Next Want to restart my computer now Installing the Power Management Configuration Utility Softex PC Card Controller Diagnostics window appears Installing the PC Card Configuration UtilityClick I Understand Installing the Internal Modem Driver Optional Http//support.dell.com Contacting Dell Technical Assistance Getting Help World Wide Web Help Tools TechFax Service AutoTech ServiceTechConnect BBS Technical Support Service Problems With Your OrderAutomated Order-Status System Before You Call Diagnostics Checklist Diagnostics Checklist 1344 Dell Contact Numbers International Dialing Codes Austria AustraliaBelgium Canada BruneiChile China Denmark Czech RepublicFinland France Hong Kong GermanyIreland Japan ItalyKorea Latin America Macau LuxembourgMalaysia Mexico New Zealand NetherlandsNorway Poland South Africa SingaporeSoutheast Asian Pacific Countries Switzerland SwedenTaiwan Thailand Dell Home and Small Business Group Table A-1. Technical Specifications Technical Specifications PC Card Integrated Audio Keyboard AC Adapter Environmental Computer Using the Setup Program Main Menu Accessing the Setup ProgramMain menu Table B-1. Main Menu Options System Devices menu System Devices Menu Set to Customized, the Mode is SIR and the Base I/O Customized default, sets the Base I/O address/IRQ to Base I/O address is 378, the Interrupt is IRQ 7, Security menu Security MenuSet Figure B-4. Power Menu Power Menu Minutes, 15 Minutes, 20 Minutes, 30 Minutes, 40 Min Minute, 2 Minutes, 4 Minutes, 6 Minutes, 8 Minutes Suspend Mode must be set to Save to RAM CD-ROM/DVD Boot Menu CD-ROM/DVD Exit Menu Table B-6. Exit Menu Options Page System Messages System Messages and Beep Codes Run the Stuck Key Test in the PC-AT Compatible Nnnn Run the System Board Devices device group Run Setup Run the PC-AT Compatible Keyboards device group System Beep Codes Support.dell.com System Messages and Beep Codes C-5 Page Regulatory Notices FCC Notices U.S. Only Modem Regulatory Information Class a Class B Fax Branding IC Notice Canada Only Support.dell.com Regulatory Notices D-5 CE Notice European Union Battery Disposal Vcci Notice Japan Only EN 55022 Compliance Czech Republic OnlyClass a ITE Class B ITE MOC Notice South Korea Only Class B Device Class a Device Wymagania Polskiego Centrum Badañ i Certyfikacji Polish Center for Testing and Certification NoticePozosta³e instrukcje bezpieczeñstwa NOM Information Mexico Only Información para NOM únicamente para México Coverage During Year One Limited Three-Year Warranty U.S. Only General Provisions Coverage During Years Two and Three Limited Three-Year Warranty Canada Only Coverage During Year One Total Satisfaction Return Policy U.S. and Canada Only Page Previous Products Macrovision Product NoticeSoftware Additional InformationPage Index See also error messages about, C-4 Beep codes, C-4 error messages NVRAM, B-1 Technical assistance obtaining Troubleshooting water damage, 3-10 where to start