Dell 7500 manual Nnnn, Run the Stuck Key Test in the PC-AT Compatible

Table C-1. System Error Messages (continued)

Message	Cause	Action
Extended RAM	Extended memory is not	Call Dell for technical assistance. (For instructions,
failed at off-	configured properly or has	see Chapter 5, “Getting Help.”)
set: nnnn	failed at the memory address
	nnnn.
Failing bits:	Memory failed at RAM	Call Dell for technical assistance. (For instructions,
nnnn	address nnnn.	see Chapter 5, “Getting Help.”)
Fixed disk 0	The hard-disk drive failed to	See “Troubleshooting the Hard-Disk Drive” found
failure	initialize.	later in this chapter.
Fixed disk con-	The hard-disk drive	Call Dell for technical assistance. (For instructions,
troller failure	controller may be faulty.	see Chapter 5, “Getting Help.”)
Incorrect drive	The diskette drive is not	Shut down the computer, remove the drive
A type—run	identified properly in the	completely, and then reinsert it. Turn the computer
Setup	Setup program.	back on, and check for the error message.
		If the problem persists, reboot the computer and
		press <F2> as soon as you see the Dell logo
		screen to enter the Setup program. Write down the
		setting for FDD Controller in the Main menu. Then
		call Dell for technical assistance. (For instructions,
		see Chapter 5, “Getting Help.”)
Keyboard con-	The keyboard controller is	Call Dell for technical assistance. (For instructions,
troller error	faulty.	see Chapter 5, “Getting Help.”)
Keyboard error	If an external keyboard is	Run the Stuck Key Test in the PC-AT Compatible
	being used, a cable or con-	Keyboards device group in the Dell Diagnostics.
	nector may be loose or the	(For instructions, see “Running the Dell
	keyboard may be faulty.	Diagnostics” found later in this chapter.)
	If the built-in keyboard is
	being used, it may be faulty.
	A key on the integrated
	keyboard may have been
	pressed while the computer
	was booting.
Operating	The operating system may	Reinstall the operating system. See the
system not	be corrupted. Or, the operat-	documentation that came with the operating sys-
found	ing system cannot be found	tem. If the problem is still not resolved, call Dell for
	on the hard-disk drive or on	technical assistance. (For instructions, see Chapter
	the diskette in the diskette	5,
	drive.	“Getting Help.”)
Parity check 1	A parity error was found in	Call Dell for technical assistance. (For instructions,
nnnn	the system bus at address	see Chapter 5, “Getting Help.”)
	nnnn.

NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.

C-2 Dell Inspiron 7500 System Reference and Troubleshooting Guide