
Table C-1. System Error Messages (continued)
Message | Cause | Action |
|
|
|
Extended RAM | Extended memory is not | Call Dell for technical assistance. (For instructions, |
failed at off- | configured properly or has | see Chapter 5, “Getting Help.”) |
set: nnnn | failed at the memory address |
|
| nnnn. |
|
|
|
|
Failing bits: | Memory failed at RAM | Call Dell for technical assistance. (For instructions, |
nnnn | address nnnn. | see Chapter 5, “Getting Help.”) |
|
|
|
Fixed disk 0 | The | See “Troubleshooting the |
failure | initialize. | later in this chapter. |
|
|
|
Fixed disk con- | The | Call Dell for technical assistance. (For instructions, |
troller failure | controller may be faulty. | see Chapter 5, “Getting Help.”) |
|
|
|
Incorrect drive | The diskette drive is not | Shut down the computer, remove the drive |
A | identified properly in the | completely, and then reinsert it. Turn the computer |
Setup | Setup program. | back on, and check for the error message. |
|
| If the problem persists, reboot the computer and |
|
| press <F2> as soon as you see the Dell logo |
|
| screen to enter the Setup program. Write down the |
|
| setting for FDD Controller in the Main menu. Then |
|
| call Dell for technical assistance. (For instructions, |
|
| see Chapter 5, “Getting Help.”) |
|
|
|
Keyboard con- | The keyboard controller is | Call Dell for technical assistance. (For instructions, |
troller error | faulty. | see Chapter 5, “Getting Help.”) |
|
|
|
Keyboard error | If an external keyboard is | Run the Stuck Key Test in the |
| being used, a cable or con- | Keyboards device group in the Dell Diagnostics. |
| nector may be loose or the | (For instructions, see “Running the Dell |
| keyboard may be faulty. | Diagnostics” found later in this chapter.) |
| If the |
|
| being used, it may be faulty. |
|
| A key on the integrated |
|
| keyboard may have been |
|
| pressed while the computer |
|
| was booting. |
|
|
|
|
Operating | The operating system may | Reinstall the operating system. See the |
system not | be corrupted. Or, the operat- | documentation that came with the operating sys- |
found | ing system cannot be found | tem. If the problem is still not resolved, call Dell for |
| on the | technical assistance. (For instructions, see Chapter |
| the diskette in the diskette | 5, |
| drive. | “Getting Help.”) |
|
|
|
Parity check 1 | A parity error was found in | Call Dell for technical assistance. (For instructions, |
nnnn | the system bus at address | see Chapter 5, “Getting Help.”) |
| nnnn. |
|
|
|
|
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.