Dell 7500 guide

2-14 Dell Inspiron 7500 System Reference and Troubleshooting Guide

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Dell 7500 manual

Contents

Reference and Troubleshooting Guide Page Safety Instructions Page Ergonomic Computing Habits Viii When Removing or Installing Memory Modules Protecting Against Electrostatic DischargePage Preface About This Guide Notational Conventions Warranty and Return Policy InformationOther Documents You May Need Typographical Conventions Example del c\myfile.doc No boot device available Contents Xvi Installing System Software Getting Help Xviii Index Figures Tables Xxi Xxii Xxiii Xxiv Hardware Features IntroductionPage Front View of the Computer Front View of the ComputerPage Back View of the Computer Back View of the ComputerPage Software Features Available Options and Upgrades Getting Help Options and Upgrades Using the AC Adapter Using the Media Bay Using the MegaBay Removing a Device From the Media Bay Removing a Device From the MegaBay Installing a Battery Adjusting the Battery Bezel Using the Composite TV-Out Adapter Cable Attaching the Composite TV-Out Adapter Cable Installing an Internal Hard-Disk Drive Removing the Internal Hard-Disk Drive Installing Memory Modules Returning a Hard-Disk Drive to Dell Removing the Memory Module Cover Removing a Memory Module Creating the Save-to-Disk Suspend File Connecting Other External Devices Port ReplicatorPage Basic Troubleshooting Checking the Basics Checking Connections Power Environmental Factors Modem Drives Cleaning Diskette Drives Look and Listen Setup Options Boot Routine Indications Finding Software Solutions Installing and Configuring Software Using Software Error MessagesInput Errors Start-Up Files Program Conflicts Avoiding Interrupt Assignment Conflicts Troubleshooting Procedures Troubleshooting a Wet Computer Support.dell.com Basic Troubleshooting Troubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC Adapter Total Power Failure When Using a Battery Support.dell.com Basic Troubleshooting Troubleshooting the Diskette Drive No Power to a Part of the Computer Troubleshooting the CD-ROM or DVD-ROM Drive Troubleshooting the Hard-Disk Drive Support.dell.com Basic Troubleshooting Troubleshooting an External Keyboard Troubleshooting Memory Troubleshooting the Display Troubleshooting an External Monitor Page Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O Functions Troubleshooting a Parallel Printer Troubleshooting a Serial I/O Device Troubleshooting the Touch Pad Troubleshooting the Infrared Port Running the Dell Diagnostics Troubleshooting Audio Functions Starting the Dell Diagnostics Dell Diagnostics Main Screen Select Devices to Test Menu Using the Dell DiagnosticsHighlight Select Devices to Test in the Diagnostics Menu Keys Device GroupDevice TestPage Select Start Windows 98 Setup from CD-ROM and press Enter Installing System SoftwareInstalling the Windows 98 Operating System Installing Drivers and Utilities for Windows Installing the Audio Driver Installing the Video Driver Installing the Touch Pad Driver Installing the Internal Modem Driver Optional Installing the Software DVD Decoder Optional At the Welcome Screen, click Next Installing the System Help Installing Help From the CD Downloading Help From the Support Web Site Click Support Your DellClick Inspiron Notebooks Click Dell Documents Technical Information Installing Drivers and Utilities for Windows NT Creating the Save-to-Disk Suspend Partition Changing Video Resolution Click OK in the Invalid Display Settings dialog box Important Information window, click Next Installing the Power Management Configuration Utility Want to restart my computer now Click I Understand Installing the PC Card Configuration UtilitySoftex PC Card Controller Diagnostics window appears Installing the Internal Modem Driver Optional Contacting Dell Http//support.dell.com Getting Help Technical Assistance Help Tools World Wide Web TechConnect BBS AutoTech ServiceTechFax Service Automated Order-Status System Problems With Your OrderTechnical Support Service Before You Call Diagnostics Checklist Diagnostics Checklist Dell Contact Numbers 1344 International Dialing Codes Belgium AustraliaAustria Brunei CanadaChile China Czech Republic DenmarkFinland France Ireland GermanyHong Kong Italy JapanKorea Latin America Luxembourg MacauMalaysia Mexico Netherlands New ZealandNorway Poland Singapore South AfricaSoutheast Asian Pacific Countries Sweden SwitzerlandTaiwan Thailand Dell Home and Small Business Group Technical Specifications Table A-1. Technical Specifications PC Card Integrated Audio Keyboard AC Adapter Environmental Computer Using the Setup Program Main menu Accessing the Setup ProgramMain Menu Table B-1. Main Menu Options System Devices Menu System Devices menu Customized default, sets the Base I/O address/IRQ to Set to Customized, the Mode is SIR and the Base I/O Base I/O address is 378, the Interrupt is IRQ 7, Set Security MenuSecurity menu Power Menu Figure B-4. Power Menu Minute, 2 Minutes, 4 Minutes, 6 Minutes, 8 Minutes Minutes, 15 Minutes, 20 Minutes, 30 Minutes, 40 Min Suspend Mode must be set to Save to RAM Boot Menu CD-ROM/DVD Exit Menu CD-ROM/DVD Table B-6. Exit Menu Options Page System Messages and Beep Codes System Messages Nnnn Run the Stuck Key Test in the PC-AT Compatible Run Setup Run the System Board Devices device group System Beep Codes Run the PC-AT Compatible Keyboards device group Support.dell.com System Messages and Beep Codes C-5 Page Regulatory Notices FCC Notices U.S. Only Class a Class B Modem Regulatory Information IC Notice Canada Only Fax Branding Support.dell.com Regulatory Notices D-5 Battery Disposal CE Notice European Union Class a ITE EN 55022 Compliance Czech Republic OnlyVcci Notice Japan Only MOC Notice South Korea Only Class B ITE Class a Device Class B Device Pozosta³e instrukcje bezpieczeñstwa Polish Center for Testing and Certification NoticeWymagania Polskiego Centrum Badañ i Certyfikacji NOM Information Mexico Only Información para NOM únicamente para México Limited Three-Year Warranty U.S. Only Coverage During Year One Coverage During Years Two and Three General Provisions Limited Three-Year Warranty Canada Only Coverage During Year One Total Satisfaction Return Policy U.S. and Canada Only Page Macrovision Product Notice Previous ProductsSoftware Additional InformationPage See also error messages about, C-4 Index Beep codes, C-4 error messages NVRAM, B-1 Technical assistance obtaining Troubleshooting water damage, 3-10 where to start