No Power to a Part of the Computer
If the power status indicator shows that your computer is receiving power, but the display remains blank, part of your computer is probably not receiving power. To troubleshoot this problem, make a copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you perform the following steps:
1.Turn off the computer and peripherals and disconnect them from the electrical outlet. Disconnect any attached peripherals from the computer.
2.Make sure that the AC adapter is connected to the computer and to an electrical outlet, or confirm that a fully charged battery is properly seated in the MegaBay or the media bay.
3.Turn on the computer. Is the display on?
Allow one minute for the computer to initialize its components before checking for signs of power.
Yes. The entire computer is receiving power; the problem is resolved.
No. Adjust the brightness of the display. If the display still does not show an image, call Dell for technical assistance. (See Chapter 5, “Getting Help,” for instructions.)
Troubleshooting the Diskette Drive
During the
If the drive fails POST or if the access indicators do not appear, make a copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you perform the following steps:
1.Save and close any open files, exit any open application programs, and shut down the computer.
2.Remove the diskette drive combination module from the media bay.
3.Reinstall the diskette drive.
4.Reboot the computer. Does the
Yes. Go to step 6.
No. Go to step 5.
