Dell 7500 manual

B-14 Dell Inspiron 7500 System Reference and Troubleshooting Guide

Image 130

Dell 7500 manual

Contents

Reference and Troubleshooting Guide Page Safety Instructions Page Ergonomic Computing Habits Viii When Removing or Installing Memory Modules Protecting Against Electrostatic DischargePage Preface About This Guide Other Documents You May Need Warranty and Return Policy InformationNotational Conventions Typographical Conventions Example del c\myfile.doc No boot device available Contents Xvi Installing System Software Getting Help Xviii Index Figures Tables Xxi Xxii Xxiii Xxiv Hardware Features IntroductionPage Front View of the Computer Front View of the ComputerPage Back View of the Computer Back View of the ComputerPage Software Features Available Options and Upgrades Getting Help Options and Upgrades Using the AC Adapter Using the Media Bay Using the MegaBay Removing a Device From the Media Bay Removing a Device From the MegaBay Installing a Battery Adjusting the Battery Bezel Using the Composite TV-Out Adapter Cable Attaching the Composite TV-Out Adapter Cable Installing an Internal Hard-Disk Drive Removing the Internal Hard-Disk Drive Installing Memory Modules Returning a Hard-Disk Drive to Dell Removing the Memory Module Cover Removing a Memory Module Creating the Save-to-Disk Suspend File Connecting Other External Devices Port ReplicatorPage Basic Troubleshooting Checking the Basics Checking Connections Power Environmental Factors Modem Drives Cleaning Diskette Drives Look and Listen Setup Options Boot Routine Indications Finding Software Solutions Installing and Configuring Software Input Errors Using SoftwareError Messages Start-Up Files Program Conflicts Avoiding Interrupt Assignment Conflicts Troubleshooting Procedures Troubleshooting a Wet Computer Support.dell.com Basic Troubleshooting Troubleshooting a Damaged Computer Troubleshooting a Power Failure Total Power Failure When Using the AC Adapter Total Power Failure When Using a Battery Support.dell.com Basic Troubleshooting Troubleshooting the Diskette Drive No Power to a Part of the Computer Troubleshooting the CD-ROM or DVD-ROM Drive Troubleshooting the Hard-Disk Drive Support.dell.com Basic Troubleshooting Troubleshooting an External Keyboard Troubleshooting Memory Troubleshooting the Display Troubleshooting an External Monitor Page Troubleshooting the Serial and Parallel Ports Troubleshooting the Basic I/O Functions Troubleshooting a Parallel Printer Troubleshooting a Serial I/O Device Troubleshooting the Touch Pad Troubleshooting the Infrared Port Running the Dell Diagnostics Troubleshooting Audio Functions Starting the Dell Diagnostics Dell Diagnostics Main Screen Select Devices to Test Highlight Select Devices to Test in the Diagnostics Menu Using the Dell DiagnosticsMenu Device KeysDevice Group TestPage Installing the Windows 98 Operating System Installing System SoftwareSelect Start Windows 98 Setup from CD-ROM and press Enter Installing Drivers and Utilities for Windows Installing the Audio Driver Installing the Video Driver Installing the Touch Pad Driver Installing the Internal Modem Driver Optional Installing the Software DVD Decoder Optional At the Welcome Screen, click Next Installing the System Help Installing Help From the CD Click Inspiron Notebooks Downloading Help From the Support Web SiteClick Support Your Dell Click Dell Documents Technical Information Installing Drivers and Utilities for Windows NT Creating the Save-to-Disk Suspend Partition Changing Video Resolution Click OK in the Invalid Display Settings dialog box Important Information window, click Next Installing the Power Management Configuration Utility Want to restart my computer now Softex PC Card Controller Diagnostics window appears Installing the PC Card Configuration UtilityClick I Understand Installing the Internal Modem Driver Optional Contacting Dell Http//support.dell.com Getting Help Technical Assistance Help Tools World Wide Web TechFax Service AutoTech ServiceTechConnect BBS Technical Support Service Problems With Your OrderAutomated Order-Status System Before You Call Diagnostics Checklist Diagnostics Checklist Dell Contact Numbers 1344 International Dialing Codes Austria AustraliaBelgium Chile BruneiCanada China Finland Czech RepublicDenmark France Hong Kong GermanyIreland Korea ItalyJapan Latin America Malaysia LuxembourgMacau Mexico Norway NetherlandsNew Zealand Poland Southeast Asian SingaporeSouth Africa Pacific Countries Taiwan SwedenSwitzerland Thailand Dell Home and Small Business Group Technical Specifications Table A-1. Technical Specifications PC Card Integrated Audio Keyboard AC Adapter Environmental Computer Using the Setup Program Main Menu Accessing the Setup ProgramMain menu Table B-1. Main Menu Options System Devices Menu System Devices menu Customized default, sets the Base I/O address/IRQ to Set to Customized, the Mode is SIR and the Base I/O Base I/O address is 378, the Interrupt is IRQ 7, Security menu Security MenuSet Power Menu Figure B-4. Power Menu Minute, 2 Minutes, 4 Minutes, 6 Minutes, 8 Minutes Minutes, 15 Minutes, 20 Minutes, 30 Minutes, 40 Min Suspend Mode must be set to Save to RAM Boot Menu CD-ROM/DVD Exit Menu CD-ROM/DVD Table B-6. Exit Menu Options Page System Messages and Beep Codes System Messages Nnnn Run the Stuck Key Test in the PC-AT Compatible Run Setup Run the System Board Devices device group System Beep Codes Run the PC-AT Compatible Keyboards device group Support.dell.com System Messages and Beep Codes C-5 Page Regulatory Notices FCC Notices U.S. Only Class a Class B Modem Regulatory Information IC Notice Canada Only Fax Branding Support.dell.com Regulatory Notices D-5 Battery Disposal CE Notice European Union Vcci Notice Japan Only EN 55022 Compliance Czech Republic OnlyClass a ITE MOC Notice South Korea Only Class B ITE Class a Device Class B Device Wymagania Polskiego Centrum Badañ i Certyfikacji Polish Center for Testing and Certification NoticePozosta³e instrukcje bezpieczeñstwa NOM Information Mexico Only Información para NOM únicamente para México Limited Three-Year Warranty U.S. Only Coverage During Year One Coverage During Years Two and Three General Provisions Limited Three-Year Warranty Canada Only Coverage During Year One Total Satisfaction Return Policy U.S. and Canada Only Page Software Macrovision Product NoticePrevious Products Additional InformationPage See also error messages about, C-4 Index Beep codes, C-4 error messages NVRAM, B-1 Technical assistance obtaining Troubleshooting water damage, 3-10 where to start