While launching Virtual Console using 32-bit or 64-bit IE browsers, the required plug-in (Java or ActiveX) is available in the respective browser. The Internet Options settings are common for both the browsers.

While launching the Virtual Console using Java plug-in, occasionally you may see a Java compilation error. To resolve this, go to Java control panel General Network Settings and select Direct Connection.

If the Virtual Console is configured to use ActiveX plug-in, it may not launch the first time. This is because of the slow network connection and the temporary credentials (that Virtual Console uses to connect) timeout is two minutes. The ActiveX client plug-in download time may exceed this time. After the plug-in is successfully downloaded, you can launch the Virtual Console normally.

When you launch Virtual Console for the first time using IE8 with ActiveX plug-in, a "Certificate Error: Navigation Blocked" message may be displayed. Click Continue to this website and then click Install to install ActiveX controls on the Security Warning window. The Virtual Console session is launched.

Related Links

Launching Virtual Console Using URL Configuring Web Browser to Use Java Plug-in Configuring IE to Use ActiveX Plug-in Launching Virtual Console Using Web Interface

Disabling Warning Messages While Launching Virtual Console Or Virtual Media Using Java or ActiveX Plug-in

Synchronizing Mouse Pointers

Launching Virtual Console Using Web Interface

You can launch the virtual console in the following ways:

Go to Overview Server Virtual Console. The Virtual Console page is displayed. Click Launch Virtual Console. The Virtual Console Viewer is launched.

Go to Overview Server Properties. The System Summary page is displayed. Under Virtual Console Preview section, click Launch. The Virtual Console Viewer is launched.

The Virtual Console Viewer displays the remote system’s desktop. Using this viewer, you can control the remote system’s mouse and keyboard functions from your management station.

Multiple message boxes may appear after you launch the application. To prevent unauthorized access to the application, navigate through these message boxes within three minutes. Otherwise, you are prompted to relaunch the application.

If one or more Security Alert windows appear while launching the viewer, click Yes to continue.

Two mouse pointers may appear in the viewer window: one for the managed server and another for your management station. To synchronize the cursors, see Synchronizing Mouse Pointers.

Virtual Console launch from a Windows Vista management station may lead to Virtual Console restart messages. To avoid this, set the appropriate time out values in the following locations:

Control Panel Power Options Power Saver Advanced Settings Hard Disk Turnoff Hard Disk After <time_out>

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Dell iDRAC8 manual Launching Virtual Console Using Web Interface