Dell iDRAC8 manual Smart Card Login, Virtual Console

12. Close the Registry Editor window. You can now log in to iDRAC using SSO.

If you have enabled SSO for iDRAC and you are using Internet Explorer to log in to iDRAC, SSO fails and you are prompted to enter your user name and password. How to resolve this?

Make sure that the iDRAC IP address is listed in the Tools → Internet Options → Security → Trusted sites. If it is not listed, SSO fails and you are prompted to enter your user name and password. Click Cancel and proceed.

Smart Card Login

It takes up to four minutes to log into iDRAC using Active Directory Smart Card login.

The normal Active Directory Smart Card login normally takes less than 10 seconds, however it may take up to four minutes if you have specified the preferred DNS server and the alternate DNS server in the Network page, and the preferred DNS server has failed. DNS time-outs are expected when a DNS server is down. iDRAC logs you in using the alternate DNS server.

ActiveX plug-in unable to detect the Smart Card reader.

Make sure that the smart card is supported on the Microsoft Windows operating system. Windows supports a limited number of smart card Cryptographic Service Providers (CSPs).

In general, check if the smart card CSPs are present on a particular client, insert the smart card in the reader at the Windows logon (Ctrl-Alt-Del) screen and check if Windows detects the smart card and displays the PIN dialog-box.

Incorrect Smart Card PIN.

Check if the smart card is locked due to too many attempts with an incorrect PIN. In such cases, contact the smart card issuer in the organization to get a new smart card.

Virtual Console

Virtual Console session is active even if you have logged out of iDRAC Web interface. Is this the expected behavior?

Yes. Close the Virtual Console Viewer window to log out of the corresponding session.

Can a new remote console video session be started when the local video on the server is turned off?

Yes.

Why does it take 15 seconds to turn off the local video on the server after requesting to turn off the local video?

It gives a local user an opportunity to take any action before the video is switched off.

Is there a time delay when turning on the local video?

No, after a local video turn ON request is received by iDRAC, the video is turned on instantly.

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